Sr. Business Analyst - SRBIZA

Ipolarity LLC; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Ipolarity LLC seeks an experienced MRO Business Analyst to bridge business stakeholders and IT teams, driving process transformation across North American airline TechOps initiatives. You will lead requirements, map AS-IS and TO-BE processes, and define solutions for TRAX, SCEPTRE, AMOS, RAMCO, and SAP MRO ecosystems.

The role emphasizes deep domain knowledge in airline maintenance, data requirements, and KPI-driven process improvements, with onsite work in Atlanta or Minneapolis and close

Qualifications

• 8+ years of Business Analysis or Functional Consulting experience in Airline MRO/TechOps.
• Strong understanding of airline maintenance operations and MRO business processes.
• Experience with one or more MRO platforms: TRAX, SCEPTRE, AMOS, RAMCO, SAP MRO/EAM.

Responsibilities

• Lead workshops and interviews with business stakeholders across TechOps functions.
• Document and analyze AS-IS processes and define TO-BE processes.
• Gather, prioritize, and manage functional requirements for MRO initiatives.
• Support MRO platform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
• Analyze and optimize processes across Maintenance Planning & Scheduling, Line Maintenance, Base Maintenance/Heavy Checks, Materials & Inventory Management, Procurement & Supply Chain, Engineering & Reliability, Warranty Management, Technical Records.
• Define integrations, data requirements, workflows, and reporting needs with business and IT teams.
• Support testing, UAT, training, and change management activities.
• Identify automation and AI opportunities to improve operational efficiency and KPI performance.

Skills

Business Process Analysis

Requirements Gathering

MRO Domain Expertise

Airlines Operations

Communication Skills

Job description

Job title: Business Analyst

Max vendor rate: ####/hr

Work Location: Onsite - Atlanta, GA or Minneapolis, MS

Job Description

MRO Business Analyst / Functional SME Leading North American Airline TechOps

Role Overview

We are seeking an experienced MRO Business Analyst / Functional SME with deep airline maintenance and engineering domain expertise to support leading North American airline TechOps initiatives, including business process transformation, MRO system modernization, and TRAX-related programs. The candidate will act as the bridge between business stakeholders and technology teams, driving process improvement, requirements definition, and solution design across the MRO value chain.

Key Responsibilities

• Lead workshops and interviews with business stakeholders across TechOps functions.
• Document and analyze current-state (AS-IS) processes and define future-state (TO-BE) processes.
• Gather, prioritize, and manage functional requirements for MRO initiatives.
• Support MRO platform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
• Analyze and optimize processes across:
  • Maintenance Planning & Scheduling
  • Line Maintenance
  • Base Maintenance / Heavy Checks
  • Materials & Inventory Management
  • Procurement & Supply Chain
  • Engineering & Reliability
  • Warranty Management
  • Technical Records
• Work with business and IT teams to define integrations, data requirements, workflows, and reporting needs.
• Support testing, UAT, training, and change management activities.
• Identify automation and AI opportunities to improve operational efficiency and KPI performance.

Required Experience

• 8+ years of Business Analysis or Functional Consulting experience in Airline MRO/TechOps.
• Strong understanding of airline maintenance operations and MRO business processes.
• Experience with one or more MRO platforms:
  • TRAX
  • SCEPTRE
  • AMOS
  • RAMCO
  • SAP MRO/EAM
• Experience in process mapping, requirements management, gap analysis, and solution design.
• Ability to engage effectively with business SMEs, maintenance personnel, planners, supply chain teams, and IT stakeholders.
• Strong documentation and stakeholder communication skills.

Preferred Qualifications

• Experience supporting large-scale MRO transformation or migration programs.
• Knowledge of FAA regulatory processes, Airworthiness Directives (ADs), Service Bulletins (SBs), maintenance compliance, and technical records management.
• Experience with inventory forecasting, parts management, and AOG processes.
• Familiarity with Agile delivery methodologies.
• Prior experience in a major airline TechOps organization preferred.

Key Skills

• Business Process Analysis
• Requirements Gathering & Management
• MRO Domain Expertise
• Top 3 skills:
  • Business Analysis / Requirement Management
  • Airlines Operations and MRO experience (Products like Trax, SCEPTRE, AMOS etc.)
  • Strong Communication skills