Hybrid Mobile Access Management Engineer - Managed Services

RXinsider LTD.; Waltham, Northern (MA, KY); Hybrid; USD 124,000 - 134,000; Full time

Job summary

Imprivata in Waltham, MA seeks a Managed Services Engineer to support and optimize Mobile Access Management across cloud and on-premises environments. You’ll lead deployments, provide expert guidance, and drive value for healthcare and other customers.

Join a team delivering strategic customer engagements, on-call support, and continuous service improvements with strong collaboration across product and engineering functions.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years in software industry implementing enterprise software.
• 3+ years in MDM/UEM implementation and administration.
• Experience with healthcare customers and clinical users is preferred.

Responsibilities

• Support and lead administration for Imprivata Mobile Access Management.
• Configure, deploy, test, and optimize MAM solutions and integrations.
• Lead customer meetings, provide status updates, and ensure successful outcomes.
• Collaborate on on-site assessments and on-call support as needed.
• Create documentation and enablement materials for customers and teams.

Skills

MDM/UEM administration

VMware Workspace ONE

Microsoft Intune

Jamf Pro

Ivanti Neurons

SaaS integrations

REST APIs

SSO

Networking basics

Azure/Microsoft 365

Education

Bachelor’s degree in Computer Science or related field

Tools

Salesforce

Job description

Imprivata in Waltham, MA seeks a Managed Services Engineer to support and optimize Mobile Access Management across cloud and on-premises environments. You’ll lead deployments, provide expert guidance, and drive value for healthcare and other customers.

Join a team delivering strategic customer engagements, on-call support, and continuous service improvements with strong collaboration across product and engineering functions.