Hybrid Membership & Operations Specialist

Seeds Renewables; Arlington (VA); Hybrid; USD 31,684 - 34,440; Full time

Job summary

Trout Unlimited is seeking a Membership and Operations Coordinator to enhance member experiences through outstanding customer service and meticulous membership processing. Based in Arlington, VA, this full-time hybrid role demands a candidate with experience in customer service, love for conservation, and proficiency in CRM systems like NetForum. Responsibilities include managing membership records, processing donations, and supporting member engagement. Salary ranges from $23 to $25 per hour, with a commitment to diversity and inclusive practices.

Qualifications

• One to three years of professional experience in customer service or membership services.
• Experience with CRM systems preferred, excellent communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as primary point of contact for returned inventory and inquiries.
• Maintain and update membership and donor records in CRM.
• Process memberships, donations, and fulfillment requests.

Skills

Customer service

Attention to detail

CRM systems

Communication skills

Data entry

Ability to manage priorities

Education

Bachelor's degree

Tools

NetForum

Microsoft Office Suite

Job description

Trout Unlimited is seeking a Membership and Operations Coordinator to enhance member experiences through outstanding customer service and meticulous membership processing. Based in Arlington, VA, this full-time hybrid role demands a candidate with experience in customer service, love for conservation, and proficiency in CRM systems like NetForum. Responsibilities include managing membership records, processing donations, and supporting member engagement. Salary ranges from $23 to $25 per hour, with a commitment to diversity and inclusive practices.