Hybrid Member Service & Teller Pro

Delta Community Credit Union; Marietta (GA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Delta Community Credit Union is seeking a Hybrid Member Service Agent to blend teller duties with member service expertise. The role emphasizes high-quality service, sales coaching, and cross-selling while handling routine transactions across multiple Brynn branches in the Atlanta area.

The MSHA position requires knowledge of deposits and membership accounts, plus the ability to educate members on digital banking solutions.

Qualifications

• Minimum 1+ years of customer service or sales experience.
• Ability to perform mathematical calculations accurately.
• Comfortable in a fast-paced environment with minimal supervision.
• Willingness to work Saturdays and relocation between branches as needed.

Responsibilities

• Handle deposits, withdrawals, checks, and other transactions with accuracy.
• Provide high-quality service and cross-sell products and services.
• Educate members on digital banking options (mobile, online, Zelle).
• Open, close, and maintain member accounts; support IRA and HSA activities.

Skills

Customer service

Sales experience

Math skills

Notary public knowledge

Strong interpersonal skills

Education

High School Diploma or equivalent

Tools

Symitar

Job description

Delta Community Credit Union is seeking a Hybrid Member Service Agent to blend teller duties with member service expertise. The role emphasizes high-quality service, sales coaching, and cross-selling while handling routine transactions across multiple Brynn branches in the Atlanta area.

The MSHA position requires knowledge of deposits and membership accounts, plus the ability to educate members on digital banking solutions.