Hybrid Member Service & Teller Agent

Delta Community Credit Union; Decatur (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) Plan with Company Match

Paid Time Off and Holidays

Life Insurance and Disability

Job summary

Delta Community Credit Union in Decatur, GA is seeking a proactive Member Service Hybrid Agent to join our on-site team. You will handle deposits, withdrawals, and various member inquiries while promoting trust and delivering high-value cross-sell opportunities.

The role combines teller and member services, requires flexibility to work extended hours and Saturdays, and supports growth within a well-established local credit union with strong community ties.

Qualifications

• Minimum high school diploma or equivalent.
• 1+ year of customer service and/or sales experience.
• 6+ months of cash handling experience.
• Ability to perform mathematical calculations with accuracy.

Responsibilities

• Maintain accurate account entries and uphold Delta Community's image.
• Provide superior service to members and guest members.
• Demonstrate strong interpersonal and communication skills.
• Educate members on digital banking tools (mobile, online, Zelle, ATM).
• Identify financial needs and cross-sell products with integrity.
• Process deposits, withdrawals, checks, and other transactions.
• Open, close, and service member accounts.
• Assist in daily branch balance reporting and ensure security.
• Adhere to branch policies and safety procedures.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Education

High School Diploma

Associate's degree

Job description

Delta Community Credit Union in Decatur, GA is seeking a proactive Member Service Hybrid Agent to join our on-site team. You will handle deposits, withdrawals, and various member inquiries while promoting trust and delivering high-value cross-sell opportunities.

The role combines teller and member services, requires flexibility to work extended hours and Saturdays, and supports growth within a well-established local credit union with strong community ties.