Teller (Mt. Zion)

Delta Community Credit Union; Stockbridge (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Delta Community Credit Union seeks a Teller to provide face-to-face service to members daily, process a variety of transactions, and promote products and services. You will balance cash, educate members on mobile and online banking, and support branch operations in a fast-paced environment.

The role emphasizes accuracy, strong interpersonal skills, and dependability, with opportunities to contribute to member satisfaction and cash handling excellence across the Atlanta area.

Qualifications

• Handle a variety of transactions with accuracy and courtesy.
• Provide superior service to members and guest members.
• Demonstrate strong interpersonal and communication skills.
• Maintain organization and time management in a fast-paced environment.
• Educate members on mobile/online banking and digital solutions (Zelle, ATM).
• Balance and process deposits, withdrawals, and loan/ mortgage payments.

Responsibilities

• Process deposits, withdrawals, and checks with accuracy.
• Promote, refer and explain Delta Community products and services.
• Maintain cash drawer security and confidentiality of member accounts.
• Assist in other branch duties as needed and support teammates.
• Identify and report suspicious activity and ensure compliance.
• Meet or exceed service goals and balancing standards.

Skills

Customer service

Attention to detail

Interpersonal skills

Teamwork

Time management

Tools

Zelle

ATM

Job description

The Teller position will require face-to-face contact with the membership on a daily basis. Teamwork with other staff members is required to ensure prompt and courteous service to all members. They are responsible for processing various types of transactions including handling deposits, withdrawals and cashing various checks. In addition, they may process mortgage payments, loan payments as well as assist in other areas of the branch as needed. This position will also promote, recommend and refer products and services. This is a wonderful opportunity to work in a dynamic and fast-paced environment with a competitive salary and benefits package.

Essential Functions:

• Ensure that Delta Community Credit Union maintains a good image through good customer relations by handling account entries with a high level of accuracy.
• Provide superior service to members and guest members.
• Must be detailed oriented.
• Possess strong interpersonal and communication skills.
• Must have strong organizational and time management skills.
• Educate members on emerging bank technology and digital solutions such as mobile, online, Zelle and ATM to make their banking experience easier.
• Process and balance various types of monetary transactions including deposits, withdrawals, loan payments, cashing checks and cash advances.
• Maintain security of cash drawer, negotiable instruments and credit union documents to ensure confidentiality of members’ accounts to protect members and Delta Community Credit Union.
• Complete Shared Branching deposits, withdrawals, loan payments and mortgage payments.
• Promote, recommend and refer products and services while being respectful and maintaining professionalism.
• Receive mortgage and loan payments.
• Identify and report suspicious activity including but not limited to phishing, money laundering, smurfing, layering, counterfeit currency, elder abuse, check kiting, account takeover fraud, new account fraud, wire fraud and loan fraud.
• Meet or exceed established service goals.
• Meet balancing standards consistently.
• Be an effective team member through cooperation, flexibility and dependability.
• Demonstrate knowledge of Delta Community Credit Union products and services.
• Flexible in daily work schedule and relieving multiple branch office in the Atlanta area.

Other

• This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
• This job description is subject to change at any time.