Hybrid Member Service Specialist – Finance

Ultipro; Lone Tree (CO); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Seriously good benefits

401(k) with company match

Paid vacation

Paid holidays

Tuition reimbursement

Incentives or discretionary bonus

Job summary

Canvas Credit Union in Lone Tree, CO, is seeking a Member Service Representative (Call Center) for a hybrid in-office/remote role. The position requires handling member inquiries, guiding financial products, and processing transactions with professionalism in a fast-paced center at our Lone Tree headquarters.

We offer competitive pay, comprehensive benefits, and opportunities for advancement within a culture that values heart, service, and teamwork.

Responsibilities

• LEARN about our members and hear them and understand their situations.
• EDUCATE our members on the ways we can help them afford life.
• PROVIDE meaningful, careful, focused and ethical product solutions.
• PROCESS transactions like transfers and payments with courtesy and consummate professionalism.
• PERFORM advanced transactions like IRAs, CDs, open accounts, wire transfers, and calmly handle disputes.
• GROW with us by immersing in financial industry trends, products, services and technological advances.
• SHARE your knowledge on effective practices, competitive intelligence, and business opportunities.
• STAND shoulder-to-shoulder with our members and your teammates over our peaks and valleys.

Job description

Canvas Credit Union in Lone Tree, CO, is seeking a Member Service Representative (Call Center) for a hybrid in-office/remote role. The position requires handling member inquiries, guiding financial products, and processing transactions with professionalism in a fast-paced center at our Lone Tree headquarters.

We offer competitive pay, comprehensive benefits, and opportunities for advancement within a culture that values heart, service, and teamwork.