Member Services Specialist | Financial Guidance & Support

Ultipro; United States; Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Vacation

Paid Holidays

Sick Time

Paid Wellness Day

Tuition Reimbursement

Loan Discounts

Job summary

Canvas Credit Union is hiring a Member Service Representative for our Lone Tree, CO campus. The role supports member financial needs in a fast-paced communications center with hybrid work options.

You’ll learn, educate, and provide ethical product solutions while handling transfers, payments, IRAs, CDs, and more. The position requires a customer-focused mindset and a passion for service excellence.

Qualifications

• We value strong customer service and communication skills.
• Willingness to learn about financial products and services.
• Ability to work in a fast-paced, collaborative environment.

Responsibilities

• Educate members on available financial products and services.
• Process transactions with courtesy and professionalism.
• Handle advanced transactions and resolve disputes calmly.
• Grow with the team by staying updated on industry trends.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Leadership

Spanish

Job description

Canvas Credit Union is hiring a Member Service Representative for our Lone Tree, CO campus. The role supports member financial needs in a fast-paced communications center with hybrid work options.

You’ll learn, educate, and provide ethical product solutions while handling transfers, payments, IRAs, CDs, and more. The position requires a customer-focused mindset and a passion for service excellence.