Hybrid Meetings & Conferences Manager

National Council of State Boards of Nursing (NCSBN); Chicago (IL); Híbrido; USD 69.000 - 80.000; Jornada completa

Descripción de la vacante

National Council of State Boards of Nursing (NCSBN) in Chicago, IL, seeks an experienced Meetings Manager to lead the Consolidated Services team and oversee organization-wide meeting operations. The role focuses on planning, budgeting, vendor relations, and process improvements to ensure seamless conferences and events.

The successful candidate will report to the Senior Business Operations Manager and manage a team of four, driving efficiency, risk management, and cross-functional collaboration

Formación

• Bachelor’s degree is required.
• Minimum of five years of experience in a similar role with supervisory experience.
• Knowledge of databases; Web and HTML; CRM systems.
• Skilled in using applications like Cvent, Accelevents, Wufoo, or similar applicable event planning software.
• Strong organizational, problem solving, critical thinking and analytical skills.
• Professional interpersonal skills and excellent customer service skills.
• Attention to detail, adaptability and flexibility in a fast-paced environment.
• Ability to travel as required.

Responsabilidades

• Leads Consolidated Services specialists and ensures SLA adherence; monitors KPIs and uses tech, including AI, as needed.
• Oversees RFP creation for meeting locations; conducts contract reviews and site visits; manages branding and risk for annual and mid-year meetings.
• Manages internal meeting logistics; approves travel/hotel requests, resolves dietary issues and conflicts; conducts annual staff training.
• Reviews attendee expense statements; uses data to forecast budgeting and resources.
• Develops, maintains, implements and evaluates meeting policies for internal and external processes; conducts post-event reviews.
• Manages meeting vendors and forecasting for conferences and budgets.
• Provides forecasting reports for future conferences including budgeting for external events.

Conocimientos

Supervisory experience

Customer service

Organizational skills

Problem solving

Attention to detail

Communication

Critical thinking

Analytical skills

Educación

Bachelor’s degree

Herramientas

Cvent

Accelevents

Wufoo

CRM systems

Databases

Web and HTML

Descripción del empleo

National Council of State Boards of Nursing (NCSBN) in Chicago, IL, seeks an experienced Meetings Manager to lead the Consolidated Services team and oversee organization-wide meeting operations. The role focuses on planning, budgeting, vendor relations, and process improvements to ensure seamless conferences and events.

The successful candidate will report to the Senior Business Operations Manager and manage a team of four, driving efficiency, risk management, and cross-functional collaboration