Hybrid Medication Access & Support Specialist

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 26,000 - 37,000; Full time

Job summary

The Brigham and Women's Hospital is seeking a Pharmacy Support Specialist to perform medication-related tasks and support department operations within their scope of practice. This role emphasizes patient medication management and collaborative care.

Responsibilities include processing medication renewal requests, routing to prescribers, transmitting prescriptions when needed, assisting patients with procedures related to prescriptions, coordinating prior authorizations, and tracking statuses to

Qualifications

• Medical office or hospital experience required (1–2 years).
• Experience with medication management and prior authorization preferred.
• Familiarity with electronic medical records and standard office software.

Responsibilities

• Supports clinic by assisting with patient medication management.
• Reviews and facilitates requests for medication renewal and routes to prescriber.
• Transmits prescriptions by phone, fax, or paper when electronic prescribing is unavailable.
• Assists patients with procedures for obtaining prescriptions and understanding insurance requirements.
• Completes medication prior authorization paperwork and tracks status throughout review.

Skills

Medical office/hospital experience

Communication skills

Prior authorization knowledge

EMR/Outlook familiarity

Education

High School Diploma or Equivalent

Tools

EMR systems

Outlook

Job description

The Brigham and Women's Hospital is seeking a Pharmacy Support Specialist to perform medication-related tasks and support department operations within their scope of practice. This role emphasizes patient medication management and collaborative care.

Responsibilities include processing medication renewal requests, routing to prescribers, transmitting prescriptions when needed, assisting patients with procedures related to prescriptions, coordinating prior authorizations, and tracking statuses to