Hybrid Medical Assistant - Population Health Support

UC San Diego/UC San Diego Health; San Diego (CA); Hybrid; USD 37,000 - 49,000; Full time

Job summary

UC San Diego Health, located in San Diego, CA, seeks a Medical Assistant to support its Population Health team. The role focuses on scheduling, care coordination, and telephonic outreach to engage high-risk, home-bound patients in Population Health programs.

The MA will work with NP/MD teams, require strong medical terminology knowledge and online scheduling skills, and contribute to smooth clinic operations while supporting the ED-to-Home program as needed.

Qualifications

• Certified Medical Assistant (CMA) or completion of a Medical Assistant training program.
• BART or BLS at time of hire with commitment to obtain within six months.
• Minimum one year of experience as a Medical Assistant; recent MA in Family/Internal/Specialty Medicine preferred.
• Minimum one year of referral coordination experience.
• Knowledge of medical terminology, online scheduling, universal precautions, and proper use of body mechanics.

Responsibilities

• Support NPs, MDs, RNs, and Social Workers in scheduling, escalating issues, care coordination and community resources.
• Handle high-volume telephonic outreach to engage patients in Population Health programs.
• Assist with orders, communication, and intake; help with scheduling for multiple providers daily.

Skills

Telecommunication skills

Team collaboration

Prioritization

Medical terminology

Education

CMA or MA training program

BART/BLS certification

Tools

Epic

Careport/Allscripts

Microsoft Excel

Job description

UC San Diego Health, located in San Diego, CA, seeks a Medical Assistant to support its Population Health team. The role focuses on scheduling, care coordination, and telephonic outreach to engage high-risk, home-bound patients in Population Health programs.

The MA will work with NP/MD teams, require strong medical terminology knowledge and online scheduling skills, and contribute to smooth clinic operations while supporting the ED-to-Home program as needed.