Ambulatory Care Coordination Medical Assistant

Serene Health Group; San Diego (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401(K): Building your financial future

Paid Vacation and Sick Leave

Paid Holidays

Employee Referral Program

Company Discount Program

Job summary

Optima Medical Management Group in San Diego is hiring a Medical Assistant to support nursing teams with non-clinical coordination and documentation, focusing on medication profiles, referrals, and provider notifications. You will work within EHR/CRM systems, coordinate transitions of care, and ensure accurate records while adhering to HIPAA.

The role emphasizes teamwork, communication, and compassion in a fast-paced ambulatory care setting.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant training/certification preferred (CMA, RMA, CCMA or equivalent).
• 1–2+ years in ambulatory care, care coordination, or payer/provider support role.
• Valid California driver's license and vehicle insurance required.
• Proficient with EHR/CRM systems and payer portals; strong typing and documentation skills.
• Excellent communication and bilingual Spanish/English a plus.

Responsibilities

• Coordinate medication profiles, allergies, and pharmacy information; document changes and route to RN for reconciliation.
• Schedule and confirm RN joint calls and follow-up appointments; manage reminders and re-attempts per outreach cadence.
• Assist with Transitions of Care (TOC) tasks: post-discharge calls, records requests, follow-up scheduling.
• Prepare charts for RN assessments (summaries of recent encounters, meds, referral status).
• Send provider notifications with concise plan highlights (e.g., new goals, med updates).
• Track referrals/authorizations and update task statuses (ordered, pending, approved, completed).
• Maintain documentation in the EHR/CRM (Alliance) and payer portals with correct patient identifiers.
• Follow HIPAA, privacy, and security procedures at all times.

Skills

Attention to detail

Documentation accuracy

Communication

Team collaboration

Problem-solving

Confidentiality

Time management

Education

High school diploma or equivalent

Medical Assistant certification (CMA/RMA/CCMA) preferred

Tools

EHR/CRM systems

Payer portals

Job description

Optima Medical Management Group in San Diego is hiring a Medical Assistant to support nursing teams with non-clinical coordination and documentation, focusing on medication profiles, referrals, and provider notifications. You will work within EHR/CRM systems, coordinate transitions of care, and ensure accurate records while adhering to HIPAA.

The role emphasizes teamwork, communication, and compassion in a fast-paced ambulatory care setting.