Hybrid Medical Assistant — Care Coordination & Scheduling

University of California - San Diego Medical Centers; San Diego (CA); Hybride; USD 56 000 - 74 000; Plein temps

Résumé du poste

University of California - San Diego Medical Centers is seeking a Medical Assistant to support its Population Health Services Organization, including Complex Case Management and UCSD at Home, across San Diego County.

The role emphasizes scheduling, care coordination, telephonic outreach, and assisting providers with orders and communication. Telework hybrid duties include collaboration with NPs, MDs, RNs, and Social Workers, with occasional home visits.

Qualifications

• Certified Medical Assistant (CMA) or MA training program completed.
• BART or BLS certification at time of hire with commitment to obtain BART within six months.
• Minimum one year of experience as a Medical Assistant; recent MA experience in Family, Internal, or Specialty Medicine preferred.
• Minimum one year of referral coordination experience.
• Knowledge of medical terminology, online scheduling, universal precautions, and proper body mechanics.

Responsabilités

• Schedule patient appointments and manage patient system screens.
• Assist with orders and referrals, and coordinate care with providers and team members.
• Engage in high-volume telephonic outreach to connect patients with Population Health programs.
• Escalate issues to an RN as needed and maintain accurate medical record documentation.
• Occasionally support home visits and adapt to variable work locations and hours.

Connaissances

Care coordination

Telephonic outreach

Communication skills

Teamwork

Bilingual Spanish/English

Formation

Certified Medical Assistant (CMA) or MA training program

BART or BLS at time of hire

Outils

Epic

Careport/Allscripts

Microsoft Office (Excel)

Description du poste

University of California - San Diego Medical Centers is seeking a Medical Assistant to support its Population Health Services Organization, including Complex Case Management and UCSD at Home, across San Diego County.

The role emphasizes scheduling, care coordination, telephonic outreach, and assisting providers with orders and communication. Telework hybrid duties include collaboration with NPs, MDs, RNs, and Social Workers, with occasional home visits.