Hybrid Medical Administrative Assistant

Mayo Clinic; Rochester (MN); Hybrid; USD 45,000 - 63,000; Full time

Job summary

Mayo Clinic in Rochester, MN, is seeking a Medical Administrative Assistant for a hybrid role within 100 miles of the campus. The position requires strong organizational and communication skills, calendar management, travel coordination, and handling patient materials with confidentiality.

The role supports the health care team, liaises with patients, and contributes to office efficiency. On-site presence is expected with potential telework 50% or more after training, depending on unit needs.

Qualifications

• High school diploma or GED with 2 years of admin support experience, or 1-year admin/business/medical program with 1 year experience.
• Associate degree in admin, business, or medical-related field preferred.
• Strong organization, communication, interpersonal, and confidentiality skills.
• Ability to prioritize, shift tasks quickly, and adapt to a changing environment.

Responsibilities

• Requesting and managing the flow of patient materials.
• Coordinating appointment schedules.
• Scheduling, coordination, and follow-up tasks for meetings, events, and travel.
• Managing calendars and preparing documents.
• Processing invoices and reimbursements.
• Transcribing correspondence/documents and supporting department projects.
• Maintaining websites, pages, databases, spreadsheets, and social media accounts.
• Answering telephones and providing follow-through.
• Support health care provider by anticipating needs and serving as a contact for patients.

Skills

Organizational skills

Communication skills

Interpersonal skills

Confidentiality

Prioritization

Education

High school diploma or GED

One-year administrative/business/medical program degree

Associate’s degree in administrative/business/medical field

Tools

Microsoft Office

Business software proficiency

Calendar management systems

Job description

Mayo Clinic in Rochester, MN, is seeking a Medical Administrative Assistant for a hybrid role within 100 miles of the campus. The position requires strong organizational and communication skills, calendar management, travel coordination, and handling patient materials with confidentiality.

The role supports the health care team, liaises with patients, and contributes to office efficiency. On-site presence is expected with potential telework 50% or more after training, depending on unit needs.