Hybrid Master Data Analyst: Customer Master & RPA

CRH; Alpharetta (GA); Hybrid; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement savings program

Health and wellness programs

Internal promotion opportunities

Job summary

CRH Americas Materials is seeking a detail-oriented Master Data Analyst to join the Record-to-Report team. The role focuses on onboarding new customers, validating data, and maintaining customer records to ensure accuracy and compliance.

You will design validation tools, automate account setup, and uphold data integrity across ERP/CRM platforms. The ideal candidate has 2+ years of SAP experience in a shared services setting, strong governance skills, and familiarity with Informatica MDM

Qualifications

• Bachelor’s or master’s degree in information systems, computer science, data science, business administration, or statistics.
• Minimum 2 years of experience with SAP or equivalent ERP in a shared services environment.
• Experience in finance and accounting functions is preferred.
• Familiarity with data governance, quality, and stewardship principles.

Responsibilities

• Design intelligent validation tools to cross-check customer details against internal policies and external databases.
• Architect and develop RPA bots and AI-driven workflows to automate customer account setup (billing, shipping, sales org).
• Build and maintain automation programs that ensure data integrity and consistency across ERP/CRM platforms.
• Develop automated solutions for verbal verification processes and document validation through Informatica MDM integration.
• Maintain compliance documentation standards and audit trails, aligned with governance policies.
• Create onboarding and training tools, including AI-powered self-service portals and chatbots.
• Partner with Sales and Finance to design workflow automation platforms resolving missing documentation issues.
• Develop automated audit trails and anomaly detection to support audits and reporting.

Skills

Data quality & governance

SAP S/4HANA

ERP systems

RPA & AI workflows

Informatica MDM

Stakeholder engagement

Education

Bachelors/Master’s in information systems / CS / DS / business admin / statistics

Tools

SAP S/4HANA

Informatica MDM

ERP/CRM platforms

Job description

CRH Americas Materials is seeking a detail-oriented Master Data Analyst to join the Record-to-Report team. The role focuses on onboarding new customers, validating data, and maintaining customer records to ensure accuracy and compliance.

You will design validation tools, automate account setup, and uphold data integrity across ERP/CRM platforms. The ideal candidate has 2+ years of SAP experience in a shared services setting, strong governance skills, and familiarity with Informatica MDM