Hybrid Manager, Enterprise Transformation & Operations

ECG Management Consultants; Minneapolis (MN); Hybrid; USD 170,000 - 196,000; Full time

Job summary

ECG Management Consultants, a leading healthcare-focused consulting firm, seeks a Manager for Enterprise Transformation & Operations in Minneapolis. The role focuses on change management, communications, and coordinating TMO and HCP operations, supporting 60–70 early career consultants and aligning priorities across enterprise transformation and execution.

You will partner across functions to drive adoption, manage plans, and deliver concise leadership updates while balancing capacity and

Qualifications

• Bachelor’s degree in business administration, operations management, organizational development, communications, or a related field
• 5–8 years of experience in program management, project management, or business operations, with hands-on experience supporting cross-functional initiatives
• 2–3 years of experience in change management, internal communications, or stakeholder engagement supporting enterprise initiatives
• Experience developing and executing change and communications plans, including stakeholder assessment, change impacts, readiness, and adoption activities
• Excellent writing, editing, and presentation skills, with the ability to translate complex initiatives into clear, audience-specific messages, leadership updates, and actionable guidance
• Strong stakeholder engagement and facilitation skills, with the ability to build relationships, align diverse groups, and support leaders in communicating and reinforcing change
• Demonstrated ability to engage directly with early career professionals, understand their skills and development needs, and balance those needs with capacity, utilization, and staffing priorities
• Strong program management and operational coordination skills, including managing work plans, communications calendars, milestones, dependencies, and action follow-up across multiple priorities
• Ability to improve day-to-day processes, clarify ownership and handoffs, and maintain organized documentation and recurring meeting cadences
• Proficiency in Microsoft PowerPoint, Word, Excel, and collaboration tools to develop communications, track activities, and summarize stakeholder feedback and adoption progress
• Sound judgment, initiative, and attention to detail, with the ability to navigate ambiguity and move work from planning through implementation and sustained adoption

Responsibilities

• Develop and execute targeted change management and communications plans tailored to consultants, leaders, and Corporate Operations stakeholders to drive change readiness and sustained adoption
• Drive stakeholder engagement and leadership alignment by supporting leadership forums, working sessions, regular TMO and operational meetings, Leadership Council sessions, and other key change touchpoints
• Translate key decisions and transformation updates into clear, coordinated communications, reinforcing priorities, ownership, expectations, and next steps across stakeholder groups
• Establish feedback loops to gather stakeholder perspectives, identify change impacts, adoption considerations, and communications needs, and ensure timely follow-up and recommendations that reflect broader objectives and downstream implications
• Plan, execute, and track enterprise transformation initiatives
• Create project plans and manage milestones, dependencies, risks, issues, decisions, and action logs
• Track program performance and support timely delivery of key transformation objectives
• Prepare project status reports, executive dashboards, and steering committee materials
• Coordinate and lead project meetings, document outcomes, and follow up on assigned actions
• Ensure project documentation is accurate, organized, and maintained according to TMO standards
• Serve as an operational business partner for HCP, helping translate strategic priorities into coordinated execution
• Maintain an integrated view of HCP priorities, milestones, stakeholders, decisions, and deliverables
• Drive follow-through across HCP initiatives by coordinating stakeholders, tracking commitments, identifying risks and dependencies, and closing execution gaps
• Provide concise status updates and decision support to HCP leadership
• Support improvements to HCP operating practices, processes, tools, and recurring operating rhythms
• Help clarify roles, decision rights, handoffs, and accountability where greater consistency would improve execution
• Serve as a visible, accessible point of contact for HCP consultants (approximately 60–70 FTEs at the senior consultant through associate levels)
• Develop and maintain an understanding of consultants’ roles, skills, expertise, experience, and interests
• Identify training and development needs and partner with HCP leadership and the firm’s learning and development resources to coordinate relevant opportunities
• Balance capacity, efficiency, and skills with consultants’ development, supporting staffing and resource management decisions
• Maintain a current view of HCP capacity, skills, and development needs, sharing insights with HCP leadership
• Gather consultant feedback on staffing, development, and operating practices, and help communicate TMO changes and priorities

Skills

Program management

Change management

Stakeholder engagement

Communication

Analytical mindset

Leadership collaboration

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Collaboration tools

Job description

ECG Management Consultants, a leading healthcare-focused consulting firm, seeks a Manager for Enterprise Transformation & Operations in Minneapolis. The role focuses on change management, communications, and coordinating TMO and HCP operations, supporting 60–70 early career consultants and aligning priorities across enterprise transformation and execution.

You will partner across functions to drive adoption, manage plans, and deliver concise leadership updates while balancing capacity and