Enterprise Transformation & Operations Leader

ECG Management Consultants; Atlanta (GA); Hybrid; USD 170,000 - 196,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching

Unlimited PTO

Wellness programs

Job summary

ECG Management Consultants, Inc. is seeking a Manager for Enterprise Transformation & Operations to drive program management, change management, and operational leadership across Transformation Management Office and Healthcare Consulting Pool.

The role emphasizes stakeholder engagement, analytics, and disciplined execution with visibility to early-career consultants and leadership. The position involves balancing capacity, efficiency, and skill mix, coordinating across TMO and HCP to ensure

Qualifications

• Bachelor’s degree in business administration, operations management, organizational development, communications, or a related field.
• 5–8 years of experience in program management, project management, or business operations, with hands-on experience supporting cross-functional initiatives.
• 2–3 years of experience in change management, internal communications, or stakeholder engagement supporting enterprise initiatives.
• Experience developing and executing change and communications plans, including stakeholder assessment, change impacts, readiness, and adoption activities.
• Excellent writing, editing, and presentation skills, with the ability to translate complex initiatives into clear, audience-specific messages, leadership updates, and actionable guidance.
• Strong stakeholder engagement and facilitation skills, with the ability to build relationships, align diverse groups, and support leaders in communicating and reinforcing change.
• Demonstrated ability to engage directly with early career professionals, understand their skills and development needs, and balance those needs with capacity, utilization, and staffing priorities.
• Strong program management and operational coordination skills, including managing work plans, communications calendars, milestones, dependencies, and action follow-up across multiple priorities.
• Ability to improve day-to-day processes, clarify ownership and handoffs, and maintain organized documentation and recurring meeting cadences.
• Proficiency in Microsoft PowerPoint, Word, Excel, and collaboration tools to develop communications, track activities, and summarize stakeholder feedback and adoption progress.

Responsibilities

• Develop and execute targeted change management and communications plans tailored to consultants, leaders, and Corporate Operations stakeholders to drive change readiness and sustained adoption.
• Drive stakeholder engagement and leadership alignment by supporting leadership forums, working sessions, regular TMO and operational meetings, Leadership Council sessions, and other key change touchpoints.
• Translate key decisions and transformation updates into clear, coordinated communications, reinforcing priorities, ownership, expectations, and next steps across stakeholder groups.
• Establish feedback loops to gather stakeholder perspectives, identify change impacts, adoption considerations, and communications needs, and ensure timely follow-up and recommendations that reflect broader objectives and downstream implications.
• Plan, execute, and track enterprise transformation initiatives.
• Create project plans and manage milestones, dependencies, risks, issues, decisions, and action logs.
• Track program performance and support timely delivery of key transformation objectives.
• Prepare project status reports, executive dashboards, and steering committee materials.
• Coordinate and lead project meetings, document outcomes, and follow up on assigned actions.
• Ensure project documentation is accurate, organized, and maintained according to TMO standards.
• Serve as an operational business partner for HCP, helping translate strategic priorities into coordinated execution.
• Maintain an integrated view of HCP priorities, milestones, stakeholders, decisions, and deliverables.
• Drive follow-through across HCP initiatives by coordinating stakeholders, tracking commitments, identifying risks and dependencies, and closing execution gaps.
• Provide concise status updates and decision support to HCP leadership.
• Support improvements to HCP operating practices, processes, tools, and recurring operating rhythms.
• Help clarify roles, decision rights, handoffs, and accountability where greater consistency would improve execution.
• Serve as a visible, accessible point of contact for HCP consultants (approximately 60–70 FTEs at the senior consultant through associate levels).
• Develop and maintain an understanding of consultants’ roles, skills, expertise, experience, and interests.
• Identify training and development needs and partner with HCP leadership and the firm’s learning and development resources to coordinate relevant opportunities.
• Balance the firm’s needs for capacity, efficiency, and skills with consultants’ development, supporting thoughtful staffing, utilization, and resource management decisions with HCP leadership.
• Maintain a current view of HCP capacity, skills, and development needs, and share insights and recommendations with HCP leadership.
• Gather consultant feedback and perspectives on staffing, development, and operating practices, and help communicate TMO changes and priorities to the pool so they are understood and adopted.
• Partner with business leaders, project teams, and subject matter experts across the organization.
• Build strong, effective working relationships across consulting, Corporate Operations, leadership, and cross-functional teams to support successful transformation outcomes.
• Communicate project progress and analytical insights clearly and professionally.
• Connect strategic priorities with disciplined execution and measurable outcomes.
• Maintain visibility into milestones, risks, dependencies, decisions, and actions.
• Prepare concise leadership updates, dashboards, communications, and decision support materials.
• Facilitate effective working sessions and ensure documentation and follow-through of decisions and actions.
• Proactively identify execution gaps, process improvements, and opportunities to strengthen organizational effectiveness.
• Balance competing priorities across transformation and operational portfolios while maintaining clear ownership and accountability.
• Balance competing priorities across transformation and operational portfolios while maintaining clear ownership and accountability.

Skills

Program management

Change management

Stakeholder engagement

Operational coordination

Communication skills

Cross-functional collaboration

Leadership

Education

Bachelor’s degree in business administration

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

ECG Management Consultants, Inc. is seeking a Manager for Enterprise Transformation & Operations to drive program management, change management, and operational leadership across Transformation Management Office and Healthcare Consulting Pool.

The role emphasizes stakeholder engagement, analytics, and disciplined execution with visibility to early-career consultants and leadership. The position involves balancing capacity, efficiency, and skill mix, coordinating across TMO and HCP to ensure