Enterprise Transformation & Operations Manager (Hybrid)

ECG Management Consultants; Chicago (IL); Hybrid; USD 170,000 - 196,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, and vision coverage

401(k) matching program

Unlimited PTO

Annual incentive program

Job summary

ECG Management Consultants seeks a Manager, Enterprise Transformation & Operations, to drive change management and communications across Transformation Management Office and the Healthcare Consulting Pool. The role balances operational leadership with consultants’ development and capacity planning, engaging ~60–70 FTEs and aligning priorities across functions.

The candidate brings strong program management, analytics, and stakeholder engagement to translate strategic priorities into disciplined

Qualifications

• Bachelor’s degree in business administration, operations management, organizational development, communications, or a related field
• 5–8 years of experience in program management, project management, or business operations
• 2–3 years of change management, internal communications, or stakeholder engagement
• Experience developing and executing change and communications plans, including stakeholder assessment, change impacts, readiness, and adoption activities
• Excellent writing, editing, and presentation skills with the ability to translate complex initiatives into clear messages
• Strong stakeholder engagement and facilitation skills, building relationships and supporting leaders in communicating change

Responsibilities

• Develop and execute targeted change management and communications plans for consultants and stakeholders
• Drive stakeholder engagement and leadership alignment through forums and meetings
• Translate decisions and transformation updates into clear, coordinated communications
• Establish feedback loops to gather stakeholder perspectives and recommendations
• Plan, execute, and track enterprise transformation initiatives
• Prepare project status reports, dashboards, and materials
• Coordinate and lead project meetings and ensure documentation per standards
• Serve as operational business partner translating strategic priorities into execution
• Maintain integrated view of priorities, milestones, and deliverables
• Balance capacity, utilization, and staffing priorities across HCP leadership

Skills

Program management

Change management

Stakeholder engagement

Communication

Leadership

Cross-functional collaboration

Education

Bachelor’s degree in business/related field

Tools

PowerPoint

Word

Excel

Job description

ECG Management Consultants seeks a Manager, Enterprise Transformation & Operations, to drive change management and communications across Transformation Management Office and the Healthcare Consulting Pool. The role balances operational leadership with consultants’ development and capacity planning, engaging ~60–70 FTEs and aligning priorities across functions.

The candidate brings strong program management, analytics, and stakeholder engagement to translate strategic priorities into disciplined