Hybrid Loss Mitigation Intake Specialist

Selene Finance LP

Dallas, Northern (TX, KY)

Hybrid

USD 42,000 - 54,000

Full time

3 days ago

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Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental & Vision

Employee Assistance Program

Flexible Spending Account

Job summary

Selene Finance LP in Dallas, TX is seeking a detail‑oriented Loss Mitigation Intake Specialist to join our hybrid team. You will review incoming financial packages, determine the requester and required documents, and help ensure timely processing in accordance with CFPB timelines.

You will collaborate across departments, upload and validate documents for underwriting, and help keep multiple systems in sync.

Qualifications

High school diploma or GED required; higher education preferred.
1 year of mortgage servicing, financial document review, or customer service preferred.
Strong attention to detail and organizational skills.
Ability to manage a high volume of tasks while meeting deadlines.
Excellent verbal and written communication skills.
Ability to work independently and in a team environment.
Proficiency navigating multiple systems and screens simultaneously.
Demonstrated problem-solving abilities and a proactive mindset.

Responsibilities

Review incoming financial packages to determine requester and required docs.
Maintain and update loan portfolio to meet CFPB timelines and internal/private label requirements.
Upload and validate standard financial documents for underwriting.
Collaborate with internal departments during intake and review.
Escalate complete financial packages to underwriting for evaluation.
Accurately update multiple systems in Selene’s system of record.