Loss Mitigation Intake Specialist

Selene Finance LP; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental & Vision

Employee Assistance Program

Flexible Spending Account

Job summary

Selene Finance LP in Dallas, TX is seeking a detail‑oriented Loss Mitigation Intake Specialist to join our hybrid team. You will review incoming financial packages, determine the requester and required documents, and help ensure timely processing in accordance with CFPB timelines.

You will collaborate across departments, upload and validate documents for underwriting, and help keep multiple systems in sync.

Qualifications

• High school diploma or GED required; higher education preferred.
• 1 year of mortgage servicing, financial document review, or customer service preferred.
• Strong attention to detail and organizational skills.
• Ability to manage a high volume of tasks while meeting deadlines.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team environment.
• Proficiency navigating multiple systems and screens simultaneously.
• Demonstrated problem-solving abilities and a proactive mindset.

Responsibilities

• Review incoming financial packages to determine requester and required docs.
• Maintain and update loan portfolio to meet CFPB timelines and internal/private label requirements.
• Upload and validate standard financial documents for underwriting.
• Collaborate with internal departments during intake and review.
• Escalate complete financial packages to underwriting for evaluation.
• Accurately update multiple systems in Selene’s system of record.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Multi-tasking

Education

High school diploma or GED

Tools

MS Office

Job description

## Loss Mitigation Intake SpecialistApply: Hybrid: Dallas, TX: Full time: Posted Today: JR116552Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!Key Responsibilities:• Review incoming financial packages to determine the requestor, required documentation, and completeness.• Maintain and update a portfolio of loans to ensure compliance with CFPB timelines and Selene’s internal and private label requirements.• Upload and validate standard financial documents necessary for underwriting.• Collaborate with internal departments throughout the intake and review process.• Escalate complete financial packages to underwriting for further evaluation.• Accurately update multiple systems and screens within Selene’s system of record.Qualifications:• High school diploma or GED required; additional education or certification preferred.• One year of related experience in mortgage servicing, financial document review, or customer service preferred.• Strong attention to detail and organizational skills.• Ability to manage a high volume of tasks while maintaining accuracy and meeting deadlines.• Excellent verbal and written communication skills.• Ability to work independently and collaboratively in a team environment.• Proficiency in navigating multiple systems and screens simultaneously.• Demonstrated problem-solving abilities and a proactive, solution-oriented mindset.• Highly self-motivated and capable of working independently or collaboratively.# **Why Selene?**### **Benefits** Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:* Paid Time Off (PTO)* Medical, Dental &Vision* Employee Assistance Program* Flexible Spending Account* Health Savings Account* Paid Holidays* Company paid Life Insurance* Matching 401(k) Plan*The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.*