Hybrid Loan Advisor - Member-Focused Lending Expert

American Eagle Financial Credit Union Incorporated; East Hartford (CT); Hybrid; USD 36,000 - 39,000; Full time

Job summary

American Eagle Financial Credit Union Incorporated in East Hartford, CT is seeking a Loan Advisor to guide members through the consumer lending journey, from application to funding, and to discuss loan protection options. This role requires strong knowledge of consumer lending and Visa products, with a focus on accurate processing and proactive member communication.

The position is hybrid in East Hartford, CT and offers a compensation range of $26-$28 per hour, depending on experience and

Responsibilities

• Proactively originate new consumer loan applications to meet members' financial needs and revenue targets.
• Manage loan processing with timely, accurate handling and policy compliance.
• Follow up with borrowers on approved loans, providing regular updates.
• Analyze credit reports to identify savings opportunities and present solutions.
• Prepare and close loan files in compliance with policy and legal requirements.
• Handle challenging member interactions with empathy; communicate approvals or denials professionally.
• Promote ancillary insurance products to protect members and support lending.
• Continuously learn industry changes and improve loan processing workflows.
• Collaborate with other departments and vendors to ensure successful outcomes.

Job description

American Eagle Financial Credit Union Incorporated in East Hartford, CT is seeking a Loan Advisor to guide members through the consumer lending journey, from application to funding, and to discuss loan protection options. This role requires strong knowledge of consumer lending and Visa products, with a focus on accurate processing and proactive member communication.

The position is hybrid in East Hartford, CT and offers a compensation range of $26-$28 per hour, depending on experience and