Hybrid Lifecycle IT Asset & Imaging Specialist

Vanderbilt University; Nashville (TN); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Collaborative environment

Continuous learning opportunities

Job summary

A leading educational institution in Nashville is seeking a Sr. Lifecycle Support Specialist to provide endpoint lifecycle support and manage IT assets. You will ensure equipment accuracy, perform imaging, and serve as a liaison for customer needs. Ideal candidates will have a Bachelor's degree and 4+ years of experience in endpoint support. This hybrid role requires excellent communication and problem-solving skills, flexibility during the technology lifecycle process, and proactive strategies for improvement.

Qualifications

• 4+ years in endpoint support.
• Experience administering users in a Microsoft AD environment.
• Ability to articulate technical concepts to diverse users.
• Knowledge of common IT hardware/software issues.

Responsibilities

• Provide lifecycle support for IT assets.
• Engage with customers for technology needs.
• Document and maintain end-user issues.
• Track and monitor technology asset lifecycle.

Skills

Endpoint support

Active Directory

Microsoft Office Suite

MDM solutions

Technical communication

IT hardware and software knowledge

Education

Bachelor's degree from an accredited institution

Tools

SCCM

Intune

JAMF

Job description

A leading educational institution in Nashville is seeking a Sr. Lifecycle Support Specialist to provide endpoint lifecycle support and manage IT assets. You will ensure equipment accuracy, perform imaging, and serve as a liaison for customer needs. Ideal candidates will have a Bachelor's degree and 4+ years of experience in endpoint support. This hybrid role requires excellent communication and problem-solving skills, flexibility during the technology lifecycle process, and proactive strategies for improvement.