Hybrid Legal Support Center Operator: Docs & Production

Benesch, Friedlander, Coplan & Aronoff; Cleveland (OH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work arrangement

Discretionary bonus

Benefits package

Job summary

Benesch, Friedlander, Coplan & Aronoff in Cleveland currently seeks a Legal Support Center Operator to join our team. The role is hybrid with work-from-home flexibility and offers exposure to multiple practice groups while supporting attorneys and staff.

The ideal candidate has a High School Diploma, 5 years in a legal support environment, and strong Microsoft Word expertise, with familiarity in iManage and other document production tools mentioned above.

Qualifications

• The Legal Support Center Operator must possess a High School Diploma or equivalent and at least five years of experience in a law firm or legal support setting.
• Excellent ability to prepare, format, edit, and proofread legal documents with high accuracy.
• Proficiency in Microsoft Word and advanced document formatting is essential; working knowledge of Microsoft 365 apps, Adobe Acrobat, and related tools is preferred.

Responsibilities

• Actively manages and prioritizes work in the firm's workflow system to ensure timely completion.
• Reviews job requests for accuracy and completeness before production.
• Revises, formats, and proofreads documents to ensure consistency and firm standards.
• Transmits and receives documents via electronic means and manages documents in iManage.
• Maintains high level of professionalism and customer service with internal and external contacts.

Skills

Word processing

Attention to detail

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft 365

Adobe Acrobat

DocXtools

Litera

Best Authority

iManage

DocuSign

Intapp

Job description

Benesch, Friedlander, Coplan & Aronoff in Cleveland currently seeks a Legal Support Center Operator to join our team. The role is hybrid with work-from-home flexibility and offers exposure to multiple practice groups while supporting attorneys and staff.

The ideal candidate has a High School Diploma, 5 years in a legal support environment, and strong Microsoft Word expertise, with familiarity in iManage and other document production tools mentioned above.