Hybrid Legal Assistant & Case Coordinator

The Advocates Advocacy Sciences, Inc.; Des Moines (IA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Coverage

Charitable PTO

Parental Leave

Dental & Vision

401(k)

Job summary

The Advocates, a personal injury law firm in Des Moines, IA, is seeking a Legal Assistant - Case Coordinator to support clients through claims, coordinate documents, and liaise with attorneys and adjusters with empathy and professionalism.

You will work in a collaborative team, handling high-volume tasks, meeting deadlines, and contributing to positive client outcomes in a hybrid environment.

Qualifications

• Experience in case management or coordination preferred
• Strong customer service background required
• Clear, professional communication with clients and attorneys
• Excellent organizational skills for high-volume tasks
• Empathy and resilience when supporting clients through claims

Responsibilities

• Serve as a warm, reliable point of contact for clients
• Manage documents, tasks, and follow-ups to keep cases moving
• Facilitate communication between clients, attorneys, and adjusters
• Maintain high standards of confidentiality for sensitive information
• Use case management systems to track deadlines and milestones

Skills

Case coordination

Customer service

Communication

Organization

Empathy

Attention to detail

Job description

The Advocates, a personal injury law firm in Des Moines, IA, is seeking a Legal Assistant - Case Coordinator to support clients through claims, coordinate documents, and liaise with attorneys and adjusters with empathy and professionalism.

You will work in a collaborative team, handling high-volume tasks, meeting deadlines, and contributing to positive client outcomes in a hybrid environment.