Hybrid Leasing Coordinator & Owner Success Coach

Nomad; Denver (CO); Hybrid; USD 57,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Dog-Friendly Office

11 Paid Company Holidays

Company Equity

Disability Insurance

MacBook Air or PC

Sick, Parental, and Generous Paid Time

Anniversary Rewards

Discounted Employee Brokerage Rates

Job summary

Nomad is seeking a Leasing Coordinator to join the Professional Tenant Placement (PTP) team in a hybrid Denver-based role. You will guide owners through onboarding and tenant placement, coach owners to secure tenants, and manage inquiries, showings, and applications.

The role emphasizes strong customer service, coaching, and problem-solving, with daily phone and text communication with owners and prospective tenants. Base + variable earnings offered.

Qualifications

• 1-4 years experience in customer service, sales, onboarding, or real estate.
• Experience with CRMs required, Hubspot experience strongly preferred.
• Experience with Google Suite of products required.

Responsibilities

• Manage a pipeline of new owners from contract signing to lease execution.
• Respond promptly to customer inquiries via phone, SMS, and email.
• Review and optimize property listings.
• Handle rental inquiries, schedule and follow up on showings, support rental applications, and guide lease generation.
• Maintain accurate records in company systems (HubSpot, AppFolio, etc.).
• Collaborate across teams to ensure accurate property marketing and customer success.
• Proactively coach owners using data and objection-handling techniques.
• Bridge communication between owners and prospective tenants during leasing.
• Oversee a diverse portfolio of properties nationwide with varying product selections.

Skills

Customer service

Sales

Onboarding

Real estate

Tools

HubSpot CRM

CRM

Google Workspace

AI tools

Job description

Nomad is seeking a Leasing Coordinator to join the Professional Tenant Placement (PTP) team in a hybrid Denver-based role. You will guide owners through onboarding and tenant placement, coach owners to secure tenants, and manage inquiries, showings, and applications.

The role emphasizes strong customer service, coaching, and problem-solving, with daily phone and text communication with owners and prospective tenants. Base + variable earnings offered.