Hybrid Learning Experience Designer — Multi-Brand

Dine Brands Global, Inc.; Pasadena (CA); Hybrid; USD 75,000 - 90,000; Full time

Job summary

Dine Brands Global, Inc. seeks an Experience Designer to craft brand-aligned learning experiences for Dual Brand operations.

You will deliver scalable training for frontline teams and leaders, working with Brand Training, Operations, Culinary, Marketing, and Field teams in a hybrid setting. Ideal candidates bring 3–6+ years in instructional design, fluency in English and Spanish, and strong proficiency with Articulate 360, Storyline, Rise, and Docebo LMS.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning and Development, or related field.
• 3–6+ years of experience in instructional design or learning experience design.
• Proven ability to manage multiple projects in a fast-paced, evolving environment.
• Strong understanding of adult learning principles and instructional design fundamentals.
• Proficiency with eLearning authoring tools (Articulate 360, Storyline, Rise, or similar).
• Strong communication (written and verbal) and collaboration skills.
• Experience with LMS Administration, Docebo preferred.
• Fluent in English and Spanish (written and verbal), with the ability to review, validate, and ensure accuracy of translated learning content for operational use.
• Target salary $75k-$90k depending on experience

Responsibilities

• Design and develop learner-centered training solutions across modalities (eLearning, instructor-led, blended, and on-the-job).
• Translate operational processes and brand standards into clear, actionable learning experiences for frontline teams and managers.
• Analyze and transform existing content into scalable, effective learning solutions across both brands.
• Apply instructional design methodologies (e.g., ADDIE, Agile, Design Thinking) to deliver high-impact solutions.
• Adapt and localize learning content for diverse audiences, ensuring cultural relevance and operational applicability.
• Partner with stakeholders across both brands to gather requirements and ensure learning solutions reflect brand standards and operational needs.
• Collaborate with cross-functional teams, including Operations, Culinary, Marketing, and Field teams to align training with key initiatives.
• Incorporate brand-specific elements into learning experiences while supporting consistency where appropriate.
• Provide recommendations on learning approaches based on business needs and learner experience.
• Participate in needs analysis discussions and working sessions with Brand Training and Operations Teams and field teams.
• Execute against agreed project scope, timelines, and deliverables.
• Own end-to-end development of learning solutions, including scoping, design, stakeholder alignment, and delivery.
• Communicate progress and incorporate feedback to refine learning solutions.
• Develop and maintain learning content within the LMS (Docebo experience preferred).
• Create engaging, interactive, and user-centric learning experiences aligned with brand guidelines.
• Utilize authoring tools (e.g., Articulate 360, Storyline, Rise) to produce high-quality materials.
• Ensure content is engaging, interactive, and aligned with brand guidelines.
• Manage course uploads, configurations, and updates in the LMS.
• Troubleshoot LMS content issues and support end-user experience.
• Optimize learning paths and assignments to drive completion and performance.
• Gather learner feedback and performance data to inform updates to training materials.
• Align learning solutions to key operational and business performance outcomes (e.g., guest experience, speed of service, accuracy, and sales drivers).
• Conduct iterative improvements to learning content based on insights and stakeholder input.
• Support ongoing updates as business needs evolve.

Skills

Bilingual English/Spanish

Project management

Cross-functional collaboration

Adult learning principles

Instructional design

Education

Bachelor’s degree in Instructional Design, Education, Learning and Development, or related field

Tools

Articulate 360

Storyline

Rise

Docebo LMS

Job description

Dine Brands Global, Inc. seeks an Experience Designer to craft brand-aligned learning experiences for Dual Brand operations.

You will deliver scalable training for frontline teams and leaders, working with Brand Training, Operations, Culinary, Marketing, and Field teams in a hybrid setting. Ideal candidates bring 3–6+ years in instructional design, fluency in English and Spanish, and strong proficiency with Articulate 360, Storyline, Rise, and Docebo LMS.