Hybrid Lead Infrastructure & Cloud Operations Architect

Golden Pet Brands; El Segundo (CA); Hybrid; USD 126,000 - 158,000; Full time

Benefits offered by this job

Healthcare coverage

Annual bonus

401k match

Stock ownership

Professional development

Remote/office mix

Job summary

Golden Pet Brands in El Segundo, CA is seeking a Lead Infrastructure Administrator to oversee network, server, cloud, and endpoint management across our growing consumer goods operations. You will lead incident response, vendor relationships, and security initiatives, designing scalable Microsoft 365/Entra/Intune environments, while ensuring uptime and compliance across US locations.

This hybrid role requires 5-7+ years of infra experience, 2-3+ years in a leadership capacity, and willingness to

Qualifications

• 5-7+ years of progressive IT infrastructure design and administration experience with 2-3+ years in a leadership role.
• Strong experience implementing and administering either Google Workspace, Microsoft 365, Azure, Entra ID, Intune, or other SaaS tools at scale.
• Expert-level understanding of advanced networking, cloud technologies, cybersecurity, and enterprise infrastructure.
• Expert-level understanding of IT security fundamentals: MFA, principles of least-privilege access, RBAC, endpoint hygiene, phishing defense.
• Expert-level understanding of physical plant network infrastructure, including but not limited to low-voltage networking, out-of-band management, environmental monitoring, and enterprise power management systems
• Strong troubleshooting, analytical, and problem-solving skills.
• Proficient with basic technical project management at a mid-size company or larger. Ability to manage multiple technical projects in a fast-paced, growing organization.
• Excellent communication, customer service, and relationship-building abilities.
• Provide on-site support for company office locations in El Segundo, North Hollywood, Burbank, and Chatsworth as required
• Provide remote support for company manufacturing locations in Wisconsin and Nebraska
• Maintain at least (1) week per month on-call and respond to occasional after-hours incidents as may be required.
• Position requires driving to site locations and some domestic travel (25-30%)
• Be in possession of a valid California driver's license, with a good driving record and 3 years of driving history.

Responsibilities

• Oversee day-to-day IT infrastructure operations including cloud services, networking, and end-user computing environments.
• Provide hands-on technical leadership across system design, implementation, troubleshooting, and operational support.
• Design, manage, and support Microsoft 365, Entra, Intune, endpoint security, IAM, backup, DR, and BCP.
• Design and manage both physical and virtual servers and systems.
• Develop and improve incident response, patch management, and production upgrades.
• Manage IT vendors, contracts, and SLAs.
• Oversee onboarding/offboarding and fleet-wide software deployments and lifecycle management.
• Improve technology and asset lifecycle management processes.
• Monitor performance and drive improvements in reliability, security, and efficiency.
• Support ITGC, regulatory, compliance, and security initiatives.
• Act as Senior escalation point for networking, infrastructure, and remote systems.
• Provide guidance and training to teammates for continuous improvement.
• Remote support for manufacturing locations as needed.

Skills

Troubleshooting

Communication

Project management

Leadership

On-site support

Customer service

Education

AA Degree or AS Degree or Equivalent

Bachelor's Degree

Tools

Google Workspace

Microsoft 365

Azure

Entra ID

Intune

Endpoint security

Job description

Golden Pet Brands in El Segundo, CA is seeking a Lead Infrastructure Administrator to oversee network, server, cloud, and endpoint management across our growing consumer goods operations. You will lead incident response, vendor relationships, and security initiatives, designing scalable Microsoft 365/Entra/Intune environments, while ensuring uptime and compliance across US locations.

This hybrid role requires 5-7+ years of infra experience, 2-3+ years in a leadership capacity, and willingness to