Hybrid Late-Stage Mortgage Collections Specialist II

Carrington Mortgage Services, LLC; Orange (CA); Hybride; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Hybrid schedule

Monthly incentive

Résumé du poste

Carrington Mortgage Services, located in Orange, CA, seeks a Hybrid Late Stage Collections Specialist II to guide borrowers toward loan workouts and alternatives. This role blends collections work with loan workout duties and often serves as the main contact for borrowers.

The position offers a hybrid schedule with pay at $24.50 per hour plus a monthly incentive; bilingual English/Spanish candidates may receive an additional $1.50 per hour.

Qualifications

• Two years in collections or loss mitigation in a call center.
• Experience in Banking/Mortgage servicing preferred.
• Knowledge of Fair Debt Collection Practices Act.

Responsabilités

• Counsel borrowers on loan workouts and alternatives.
• Serve as the single point of contact for borrowers.
• Negotiate payment arrangements and collect required documents.

Connaissances

Collections

Loss mitigation

Call center

Negotiation

Communication

Formation

High School Diploma

Outils

Aspect Dialer

Description du poste

Carrington Mortgage Services, located in Orange, CA, seeks a Hybrid Late Stage Collections Specialist II to guide borrowers toward loan workouts and alternatives. This role blends collections work with loan workout duties and often serves as the main contact for borrowers.

The position offers a hybrid schedule with pay at $24.50 per hour plus a monthly incentive; bilingual English/Spanish candidates may receive an additional $1.50 per hour.