Hybrid L&D Strategy & Programs Leader

The Guitar Center Company; Westlake Village (CA); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

mental health support

paid sick/holiday/vacation time

employee discount program

tuition reimbursement options

Job summary

Guitar Center Company in Westlake Village, CA is seeking a Learning & Development Manager to design and deliver learning solutions that align with our strategic priorities and drive measurable business impact.

You will partner with business leaders, HR, and SMEs to identify performance gaps, build scalable programs, and apply adult learning theory, instructional design, and AI-enabled tools to accelerate content development.

Responsibilities

• Identify skill gaps, performance challenges, and development priorities.
• Translate business needs into scalable learning and development solutions that improve performance.
• Consult with leaders on the appropriate mix of learning, coaching, and change interventions.
• Evaluate and recommend innovative learning approaches and AI-enabled technologies that improve learner engagement, and operational efficiency.
• Ensure learning initiatives align with organizational priorities and measurable business outcomes.
• Design, develop, implement, and continuously improve enterprise learning experiences across instructor-led, virtual, self-paced, social and experiential modalities.
• Create facilitator guides, participant materials, digital learning, videos, toolkits, and performance support resources and job aids.
• Apply adult learning theory, instructional design methodologies, and learning science to maximize engagement and retention.
• Design learning that is scalable, accessible, and reinforces desired workplace behaviors.
• Leverage AI tools to accelerate content development and improve learner experiences.
• Facilitate all learning and development trainings including leadership programs, manager training, onboarding, and enterprise learning programs.
• Design and facilitate train-the-trainer programs that prepare leaders to confidently deliver and reinforce learning.
• Serve as a trusted facilitator for enterprise initiatives and organizational change efforts.
• Guide and execute operational and administrative responsibilities, and lead project management to support end-to-end learning and development initiatives.
• Develop understanding of organizational priorities to ensure learning and development efforts support business goals; leverage feedback, engagement data, LMS insights, and metrics.
• Manage enterprise learning projects from planning through execution, including timelines, budgets, stakeholders, and communications.
• Maintain learning curricula, certification pathways, and governance standards.
• Partner with LMS administrators to ensure learning assignments, reporting, and learner experience are optimized.

Job description

Guitar Center Company in Westlake Village, CA is seeking a Learning & Development Manager to design and deliver learning solutions that align with our strategic priorities and drive measurable business impact.

You will partner with business leaders, HR, and SMEs to identify performance gaps, build scalable programs, and apply adult learning theory, instructional design, and AI-enabled tools to accelerate content development.