Hybrid Junior AI & Automation Analyst

TUV SUD America; Wakefield (MA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

401(k) with employer match

Paid parental leave

Job summary

TUV SUD America, Inc. in Wakefield, MA is seeking a Junior IT Process & Business Analyst. The role supports digital transformation across IT and business units with a hybrid work model.

You will participate in requirement gathering, process mapping, and documentation, collaborating with IT and business stakeholders to translate needs into actionable concepts and specifications. The role offers growth toward independent BA initiatives.

Qualifications

• Bachelor's degree in Business Admin, Information Systems, or related field.
• Initial professional experience in business analysis or related field (internships ok).
• Familiar with requirements, user stories, acceptance criteria, and functional docs.
• Ability to map processes and document workflows clearly.
• Strong analytical and communication skills.

Responsibilities

• Lead and participate in business process discovery sessions with stakeholders.
• Analyze As-Is processes and data flows to identify inefficiencies.
• Document To-Be processes and acceptance criteria.
• Translate requirements into user stories, epics, and specs.
• Create process maps and workflow diagrams (Visio/Lucidchart/Miro).
• Support UAT and validate solutions against requirements.
• Collaborate with IT and business to clarify needs and priorities.
• Develop mockups or prototypes for quick validation.
• Maintain project documentation and track deliverables.
• Progressively take on independent BA initiatives.

Skills

Business analysis

Process mapping

Requirements gathering

Agile basics

Communication

Documentation

Stakeholder collaboration

Attention to detail

Organizational skills

Education

Bachelor's degree in related field

Tools

Microsoft Visio

Lucidchart

Miro

Microsoft 365

Power BI

Job description

TUV SUD America, Inc. in Wakefield, MA is seeking a Junior IT Process & Business Analyst. The role supports digital transformation across IT and business units with a hybrid work model.

You will participate in requirement gathering, process mapping, and documentation, collaborating with IT and business stakeholders to translate needs into actionable concepts and specifications. The role offers growth toward independent BA initiatives.