Hybrid Jira Platform Administrator

First Tech Federal Credit Union; Hillsboro (OR); Hybrid; USD 74,000 - 89,000; Full time

Benefits offered by this job

Traditional medical, dental, andVision

Generous 401(k) match

Paid Time Off

Paid federal holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union in Hillsboro, OR is seeking a Delivery Platform - System Administrator to optimize Jira Software for product development across engineering and product teams.

You will own Jira configurations, workflows, dashboards, and permissions, integrate with CI/CD tools, and support Scrum, Kanban, and scaled agile practices while guiding teams and maintaining governance and reliability.

Qualifications

• Bachelor's degree in a field related to the role, or 4 extra years of relevant experience.
• 2-4 years of Jira/Confluence admin experience.
• Hands-on customization of Jira projects, workflows, and permissions.
• Strong knowledge of JQL and Atlassian products.
• Excellent communication with stakeholders.

Responsibilities

• Implement defined target-state workflows and migrations.
• Document workflow standards and governance practices to ensure long-term consistency.
• Administer Atlassian products including Jira, Confluence, and applications such as Xray and ScriptRunner at the system level.
• Configure and support projects, spaces, permissions, users, roles, reporting, dashboards, custom fields, issue security, and add-ons.
• Create and manage users, groups, projects, and permission structures.
• Create Jira projects, JQL queries, filters, dashboards, and reports.
• Troubleshoot access, configuration, and performance issues, engaging Atlassian or third-party vendors when required.
• Understand system architecture and evaluate upstream and downstream impacts when implementing solutions.
• Create and maintain documentation related to processes, policies, system configurations, and end-user support materials.

Skills

Jira Administration

Confluence Administration

JQL Expertise

Atlassian Tools

Stakeholder Communication

Education

Bachelor's degree in a relevant field

4+ years relevant experience in lieu of degree

Tools

Jira

Confluence

Xray

ScriptRunner

Jira Service Management

Jira Advanced Roadmaps

Job description

First Tech Federal Credit Union in Hillsboro, OR is seeking a Delivery Platform - System Administrator to optimize Jira Software for product development across engineering and product teams.

You will own Jira configurations, workflows, dashboards, and permissions, integrate with CI/CD tools, and support Scrum, Kanban, and scaled agile practices while guiding teams and maintaining governance and reliability.