Hybrid Java L2/L3 Support Developer (Healthcare Apps)

Cognizant

Hartford (CT)

Hybrid

USD 60,000 - 90,000

Full time

6 days ago

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Benefits offered by this job

Medical, Dental, Vision, and Life

Paid Parental Leave

Short-Term and Long-Term Disability

401(k) Plan with Company Contributions

Paid Holidays and PTO

Employee Stock Purchase Plan

EAP

Wellbeing and Mental Health Programs

Tuition Reimbursement

Career Development and Certification

Job summary

Cognizant in Hartford, CT is seeking a Java L2/L3 Support Developer to ensure stability and resilience of healthcare applications built on Java microservices. You will lead incident triage, monitor health with Splunk, Grafana, and AppDynamics, and coordinate cross-functional teams to drive improvements.

Hybrid work setup with client office attendance; visa sponsorship is not offered. The role requires 6+ years of enterprise Java experience, Docker/Kubernetes, cloud platforms (Azure or Google),

Qualifications

6+ years of hands-on experience supporting enterprise Java applications built with Spring Boot, microservices, REST APIs, and API gateways.
Proven experience with incident, problem, change, release, production-checkout, and break-fix processes in an ITIL-aligned support environment.
Hands-on experience with Docker and Kubernetes or OpenShift, cloud platforms such as Azure or Google Cloud, and CI/CD tools including Jenkins, GitHub Actions, or Azure DevOps.
Working knowledge of SQL and NoSQL databases, Kafka, and production troubleshooting across integrated application environments.
Experience using observability platforms such as Splunk, Grafana, AppDynamics, and Prometheus, together with Python, PowerShell, or similar.

Responsibilities

Work in L2/L3 production support for OneCM Java microservices, maintaining application availability and adherence to service-level commitments.
Own critical incident triage and resolution, lead major-incident bridge calls, complete root-cause analyses, and drive permanent corrective and preventive actions.
Monitor application health, logs, integrations, and performance using Splunk, Grafana, AppDynamics, and Prometheus; provide actionable service metrics and trend reporting.
Manage deployment validation, configuration, troubleshooting, smoke testing, and rollback planning across Kubernetes, OpenShift, and other container platforms.
Guide distributed support engineers and partner with development, DevOps, infrastructure, database, and business teams to improve service quality, documentation, automation, and operational readiness.

Skills

Spring Boot

Microservices

REST APIs

API gateways

ITIL processes

Docker

Kubernetes/OpenShift

Azure

Google Cloud

Jenkins

GitHub Actions

Azure DevOps

SQL

NoSQL

Kafka

Splunk

Grafana

AppDynamics

Prometheus

Python

PowerShell

Tools

Docker

Kubernetes

OpenShift