Hybrid IT Systems Administrator I: On-Call Support

JMARK Business Solutions, Inc.; Springfield (MO); Hybrid; USD 45,000 - 55,000; Full time

Job summary

JMARK Business Solutions, Inc. in Springfield, Missouri, seeks an IT Support Specialist to provide onsite and remote support. The role emphasizes superior customer service while addressing urgent technical issues through service desk interaction.

The ideal candidate is proficient in Windows OS, enjoys troubleshooting, and fosters relationships that enhance company reputation. A valid driver's license and willingness to travel are required.

Pay ranges from $45,000 to $55,000 per year.

Qualifications

• Proficient in troubleshooting technical issues.
• Ability to work under pressure with technical and non-technical clients.
• Experience maintaining networks and responding to service desk calls.

Responsibilities

• Provide onsite and remote client support.
• Document and troubleshoot computing issues.
• Manage and maintain client network infrastructure.

Skills

Proficiency in supporting Windows Operating Systems

Basic desktop VPN connectivity and troubleshooting

Advanced desktop support including Microsoft Office Suite

Understanding of IPv4 and IPv6 technologies

Basic server support skills

Knowledge of network devices and wireless systems

Experience with security software

Education

Valid driver's license

Proof of vehicle insurance

Job description

JMARK Business Solutions, Inc. in Springfield, Missouri, seeks an IT Support Specialist to provide onsite and remote support. The role emphasizes superior customer service while addressing urgent technical issues through service desk interaction.

The ideal candidate is proficient in Windows OS, enjoys troubleshooting, and fosters relationships that enhance company reputation. A valid driver's license and willingness to travel are required.

Pay ranges from $45,000 to $55,000 per year.