Hybrid IT Support Analyst: Treasury & Banking Platforms

Kyndryl Inc.; United States; Hybrid; USD 65,000 - 93,000; Full time

Job summary

Kyndryl Inc. in the United States is seeking an IT Support Analyst to support Treasury and Cash Management operations by monitoring payment processing, bank statement interfaces, scheduled jobs, and banking portal access controls.

The successful candidate will work as a critical link between Treasury Operations, business users, banking partners, and technical support teams to ensure the reliability, security, and audit-compliant operation of Treasury systems and banking portals.

Qualifications

• Excellent problem-solving and analytical skills.
• Strong communication and presentation abilities.
• Experience with incident and problem management processes.
• Proficiency in job scheduling and monitoring tools.
• Extensive Excel skills and banking/treasury knowledge.
• Familiarity with ticketing systems such as ServiceNow.

Responsibilities

• Monitor payment processing and bank statement interfaces.
• Oversee scheduled jobs and banking portal access controls.
• Coordinate incident resolution with treasury and banking partners.
• Ensure regulatory and audit compliance across treasury systems.
• Provide operational support and investigate issues.

Skills

Problem solving

Analytical thinking

Critical thinking

Communication

Presentation

Project management

Incident management

Problem management

Job scheduling

Monitoring tools

Excel

Access management

Reconciliation

Banking concepts

Payment processing

Cash management

Ticketing systems

ServiceNow

Tools

Power BI

Power Automate

SQL

Job description

Kyndryl Inc. in the United States is seeking an IT Support Analyst to support Treasury and Cash Management operations by monitoring payment processing, bank statement interfaces, scheduled jobs, and banking portal access controls.

The successful candidate will work as a critical link between Treasury Operations, business users, banking partners, and technical support teams to ensure the reliability, security, and audit-compliant operation of Treasury systems and banking portals.