Hybrid IT Portfolio & Program Lead

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 142,000 - 168,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Principal IT Portfolio/Project Manager to drive complex IT product strategy and delivery. You will work with executives, tech leads, and operations to shape features, gather requirements, and monitor performance for customer-centered services.

You will lead multi-disciplinary teams, develop business cases, define roadmaps, and ensure value realization while aligning with strategic agency goals.

Qualifications

• Bachelor’s degree required; 10+ years of relevant experience preferred.
• Experience leading IT program delivery and product roadmaps.
• Strong knowledge of agile methods and enterprise IT governance.

Responsibilities

• Lead planning for high-impact IT products and lifecycles.
• Define KPIs and deliver monthly measurable impact.
• Develop business cases and roadmaps for enterprise projects.
• Collaborate with product, engineering, and design teams to deliver value.

Skills

Active listening

Attention to detail

Customer service

Problem solving

Independent work

Risk analysis

Communication

Multi-project management

Deadline driven

Education

Bachelor’s Degree

Tools

Jira

Confluence

Python

R

Data analysis tools

Job description

Metropolitan Transportation Authority (MTA) is seeking a Principal IT Portfolio/Project Manager to drive complex IT product strategy and delivery. You will work with executives, tech leads, and operations to shape features, gather requirements, and monitor performance for customer-centered services.

You will lead multi-disciplinary teams, develop business cases, define roadmaps, and ensure value realization while aligning with strategic agency goals.