Hybrid IT Infrastructure Manager: Cloud & Resilience

Salem Health Hospitals & Clinics; Salem (OR); On-site; USD 140,000 - 190,000; Full time

Job summary

Salem Health Hospitals and Clinics is seeking a Manager of Information Services Systems Operations in Salem, OR. This hybrid role leads a ~13-person infrastructure team, guiding servers, storage, virtualization, and disaster recovery to ensure reliable patient care technology and business operations.

You will drive modernization, partner with cross-functional teams, and build roadmaps that align IT with organizational goals, while maintaining security and resilience in a complex healthcare

Qualifications

• Experience leading infrastructure, systems operations, or enterprise technology teams.

Responsibilities

• Lead and develop a team of systems administrators, engineers, database professionals, and infrastructure specialists responsible for enterprise infrastructure operations.
• Provide leadership, coaching, mentoring, and professional development opportunities that strengthen team engagement and technical capabilities.
• Oversee server infrastructure across Windows, Linux, UNIX, virtualized, and hybrid environments.
• Lead enterprise virtualization initiatives, including VMware platforms and evolving private cloud technologies.
• Manage storage infrastructure, backup systems, data lifecycle management, and disaster recovery capabilities.
• Ensure business continuity and system resiliency through comprehensive planning, testing, and recovery strategies.
• Partner with organizational leaders to support ransomware resilience, emergency preparedness, and infrastructure recovery planning.
• Develop and execute infrastructure roadmaps that align technology investments with organizational goals.
• Drive modernization efforts, including cloud-forward initiatives and infrastructure lifecycle management.
• Oversee system patching, operating system upgrades, hardware refreshes, and infrastructure maintenance activities.
• Monitor infrastructure performance, availability, capacity, security, and service reliability.
• Lead small- and medium-sized technology projects while serving as the accountable leader for infrastructure initiatives.
• Collaborate closely with networking, security, applications, and digital workplace teams to ensure seamless technology operations.
• Establish key performance indicators and use data to measure team performance, service delivery, and operational effectiveness.
• Manage vendor relationships, contract performance, and escalation processes.
• Develop and manage departmental budgets, capital plans, forecasts, and cost-center performance.
• Apply Lean principles and continuous improvement methodologies to improve efficiency, eliminate waste, and enhance service delivery.
• Serve as a trusted technology advisor to leaders across the organization.

Job description

Salem Health Hospitals and Clinics is seeking a Manager of Information Services Systems Operations in Salem, OR. This hybrid role leads a ~13-person infrastructure team, guiding servers, storage, virtualization, and disaster recovery to ensure reliable patient care technology and business operations.

You will drive modernization, partner with cross-functional teams, and build roadmaps that align IT with organizational goals, while maintaining security and resilience in a complex healthcare