Hybrid IT Business Analyst: Process Improvement & UAT

Intellibee; Pontiac (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

Green Card assistance

Job summary

IntelliBee is seeking an experienced Business Analyst to join the Application Services team in a hybrid environment. You will perform process re-engineering, develop business requirements and use cases, and create test scripts using standard practices.

The role supports IT solutions across multiple projects and stakeholders. Responsibilities include coordinating testing, supporting production incidents, and liaising with programmers to confirm user needs.

Qualifications

• Must have experience in process re-engineering and developing business requirements.
• Experience creating use cases and test scripts using standard industry practices.
• Excellent understanding of information technology concepts and the SDLC.
• Able to manage multiple projects and initiatives in a hybrid work environment.

Responsibilities

• Conduct business process analyses and needs assessments to align IT solutions with business goals.
• Assist programmers by clarifying user needs and adapting user procedures to final designs.
• Organize and facilitate application testing and user acceptance to meet business needs.
• Act as second/third level support for Production incidents and coordinate troubleshooting with vendors.

Skills

Business analysis

Requirements gathering

SDLC understanding

Testing coordination

Problem solving

Tools

Azure DevOps

MS Visio

Microsoft 365 Services

SharePoint Online

MS Teams

Salesforce (preferred)

Job description

IntelliBee is seeking an experienced Business Analyst to join the Application Services team in a hybrid environment. You will perform process re-engineering, develop business requirements and use cases, and create test scripts using standard practices.

The role supports IT solutions across multiple projects and stakeholders. Responsibilities include coordinating testing, supporting production incidents, and liaising with programmers to confirm user needs.