Hybrid IT Analyst I — Cloud, Apps & Support

State of Connecticut - Department of Administrative Services; Hartford (CT); Hybrid; USD 65,000 - 85,000; Full time

Job summary

State of Connecticut – Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is seeking two Information Technology Analyst 1 to support Connecticut Veterans Affairs and Connecticut State Library. These hybrid, full-time roles offer opportunities to work across core systems, modernize workflows, and deliver reliable digital services from Hartford or Rocky Hill.

Ideal candidates will have 5+ years in IT support, experience with on-premise and cloud

Qualifications

• Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area.
• Experience with managing, supporting, and troubleshooting mission critical on-premise and cloud technology applications.
• Experience creating solutions using the Microsoft Power Platform (Power Automate, Power Apps) and/or SharePoint.
• Experience preparing technical documentation or communicating technical information in writing and verbally for system users, technical teams, or stakeholders.
• Exposure to modernization initiatives, workflow automation, or cloud technologies.

Responsibilities

• Maintain, secure, and support core systems and existing applications critical to daily operations.
• Develop, customize, and maintain applications that improve operational efficiency and constituent services.
• Support modernization efforts, including implementing cloud-based tools, low code platforms, and improved digital workflows.
• Support websites, portals, mobile applications, and digital submission systems that enable constituent access and engagement.
• Ensure accessibility, reliability, and consistency of online information and digital services.
• Assist with project implementations, platform migrations, system enhancements, and new technology rollouts.
• Troubleshoot application issues and collaborate with technical teams to resolve problems quickly and effectively.
• Maintain documentation, system configurations, and support procedures.

Education

College training in MIS/CS or related

Tools

Power Platform

SharePoint

Job description

State of Connecticut – Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is seeking two Information Technology Analyst 1 to support Connecticut Veterans Affairs and Connecticut State Library. These hybrid, full-time roles offer opportunities to work across core systems, modernize workflows, and deliver reliable digital services from Hartford or Rocky Hill.

Ideal candidates will have 5+ years in IT support, experience with on-premise and cloud