Hybrid IT Administrator: Staff Support & Projects

Greater Hartford Gives Foundation; Hartford (CT); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Greater Hartford Gives Foundation is seeking an IT Administrator to join our in-house IT team in Hartford, CT. This role focuses on helping staff with day-to-day technology needs, troubleshooting, device setup, and training, while also supporting systems, cybersecurity, and IT projects.

The position reports to the Director of Administration and collaborates with our external IT partner to manage a hybrid work environment, cross-platform devices, and IT governance in line with NIST standards.

Qualifications

• Associate degree in computer science or equivalent, or practical experience.
• 7+ years IT support experience.
• Experience with Windows and Mac in mixed environments.
• Ability to train staff and create user guides.

Responsibilities

• Coordinate with external managed IT services partner to deploy new technology solutions.
• Lead regular system maintenance, monitoring, and long-term IT infrastructure planning.
• Lead major technology projects including planning, execution, and training.
• Manage and support Windows and Mac devices in a mixed-device environment.
• Develop and implement IT policies (Intune, Group Policy).
• Manage cloud platforms (Microsoft 365), automate tasks with PowerShell, support IT governance and compliance (NIST).
• Support staff’s remote connectivity in a BYOD environment.
• Respond to staff requests for technical assistance and resolve hardware/software issues.

Skills

Help desk leadership

Network administration

Desktop troubleshooting

Windows & Mac coexistence

PowerShell / automation

Microsoft 365 / Intune

Policy development / IT governance

Education

Associate degree in computer science or equivalent

Tools

Intune

Group Policy

PowerShell

Microsoft 365

Job description

Greater Hartford Gives Foundation is seeking an IT Administrator to join our in-house IT team in Hartford, CT. This role focuses on helping staff with day-to-day technology needs, troubleshooting, device setup, and training, while also supporting systems, cybersecurity, and IT projects.

The position reports to the Director of Administration and collaborates with our external IT partner to manage a hybrid work environment, cross-platform devices, and IT governance in line with NIST standards.