Hybrid IT Administrator — Microsoft 365 Pro

Strategic Mission Critical; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

36‑hour work week

Hybrid work arrangement

Premium health insurance for employees

Tuition and certification reimbursemen

Job summary

Strategic Mission Critical is seeking an IT Administrator to support a nationwide hybrid workforce. You will deliver L2/L3 technical support across a Microsoft-centric environment, focusing on onboarding and resolving issues for in-office and remote team members across the United States.

The ideal candidate has 3–5 years in desktop support or systems administration, strong Microsoft 365 experience, and excellent communication skills to collaborate with colleagues across departments.

Qualifications

• Associates or Bachelors in IT/CS or equivalent experience.
• 3–5 years in desktop support, systems administration, or technical support.
• Hands-on experience with Microsoft 365 cloud environment.

Responsibilities

• Provide L2/L3 technical support across a Microsoft-centric environment.
• Coordinate with IT Director and team on operational tasks.
• Assist in onboarding and troubleshooting for a hybrid workforce.

Skills

Microsoft 365

Communication

Teamwork

Self-motivated learner

Customer service

Education

Associate or Bachelor in IT/CS

Tools

Entra ID

Intune

Microsoft Teams

SharePoint

Job description

Strategic Mission Critical is seeking an IT Administrator to support a nationwide hybrid workforce. You will deliver L2/L3 technical support across a Microsoft-centric environment, focusing on onboarding and resolving issues for in-office and remote team members across the United States.

The ideal candidate has 3–5 years in desktop support or systems administration, strong Microsoft 365 experience, and excellent communication skills to collaborate with colleagues across departments.