Hybrid IP Litigation Support Manager

Merchant & Gould P.C.; Tacoma (WA); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Merchant & Gould is seeking a Litigation Legal Support Manager to coordinate daily workflows for paralegals and attorneys and lead the training program for litigation support staff. The role combines leadership with process improvement in a hybrid work environment.

The ideal candidate brings 10+ years of litigation support, 5+ years in IP matters, and a proven record of managing complex workflows while maintaining high client service standards.

Qualifications

• 10+ years of litigation support experience in a law firm or equivalent setting.
• 5+ years supporting intellectual property litigation.
• Proven ability to lead teams and manage complex workflows.
• Strong knowledge of discovery, trial prep, and court filing systems.
• Excellent written and verbal communication skills.

Responsibilities

• Direct daily workflow for legal assistants, paralegals, and attorneys.
• Oversee staffing, assignments, workflows, and workload distribution.
• Set standards for quality, timeliness, and client service.
• Lead onboarding, training, and professional development.
• Monitor capacity, productivity, and billable hours; drive improvements.
• Collaborate with HR on recruitment and career development.
• Manage relationships with vendors and service providers.
• Ensure compliance with litigation procedures and deadlines.

Skills

Litigation support leadership

Staff coaching

Workflow management

Litigation procedures

Court filing systems

Microsoft Office

Case management systems

Trial logistics

Job description

Merchant & Gould is seeking a Litigation Legal Support Manager to coordinate daily workflows for paralegals and attorneys and lead the training program for litigation support staff. The role combines leadership with process improvement in a hybrid work environment.

The ideal candidate brings 10+ years of litigation support, 5+ years in IP matters, and a proven record of managing complex workflows while maintaining high client service standards.