Hybrid IP Litigation Support Lead

Merchant & Gould P.C; Minneapolis (MN); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays

Job summary

Merchant & Gould P.C, a premier intellectual property law firm in the United States, seeks a Litigation Legal Support Manager. The hybrid role coordinates daily workflow for legal assistants, paralegals, and attorneys, and guides the firm's training program for litigation support staff.

The position requires a track record of supervising teams, optimizing staffing and workflows, and partnering with HR and practice group leaders to ensure quality service, compliance, and cost-conscious

Qualifications

• 10+ years of litigation support experience in a law firm.
• 5+ years supporting intellectual property litigation.
• Progressive experience in legal support roles.
• Proven ability to lead teams and manage complex workflows.
• Advanced knowledge of litigation procedures, discovery rules, and court filing systems.
• Advanced experience with Microsoft Office, case management, and document management systems.
• Experience managing trial logistics.
• Experience leading large-scale legal projects and teams from conception to completion.
• Ability to align paralegal and legal assistant functions with firm business objectives.

Responsibilities

• Supervises and leads the litigation support team to drive performance and growth.
• Oversees staffing, workflows, and allocations to ensure coverage and efficient client service.
• Forecasts staffing needs with Practice Group Leader and HR.
• Sets quality standards and serves as escalation point for complex issues.
• Monitors litigation procedures, docketing, and deadlines; coordinates with attorneys and resources.
• Leads onboarding, training, and professional development for staff.
• Manages performance, coaching, evaluations, and development plans with HR.
• Partners with HR on recruitment, onboarding, retention, and succession planning.
• Monitors capacity, productivity, and billable/non-billable hours; implements process improvements.
• Promotes effective use of technology and identifies opportunities for automation and standardization.
• Manages vendor relationships and contracted services; ensures quality delivery.
• Performs administrative duties per firm policy and maintains confidentiality.

Skills

Leadership

Staffing coordination

Workflow optimization

Communication

Project management

Budget management

IP litigation

Team leadership

Tools

Microsoft Office

Case management systems

Document management systems

Job description

Merchant & Gould P.C, a premier intellectual property law firm in the United States, seeks a Litigation Legal Support Manager. The hybrid role coordinates daily workflow for legal assistants, paralegals, and attorneys, and guides the firm's training program for litigation support staff.

The position requires a track record of supervising teams, optimizing staffing and workflows, and partnering with HR and practice group leaders to ensure quality service, compliance, and cost-conscious