Hybrid Internship: Consumer Banking - Customer Care

Ally; Charlotte (NC); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Housing assistance

Market-competitive pay

Total Rewards benefits

Job summary

Ally offers a paid 11-week internship in Charlotte, NC, designed to move students from education to hands-on experience within the Customer Care & Operations space. Interns will work 40 hours a week with a mix of in-office and remote days, gaining exposure to operations, digital strategy, and customer experience.

The program includes mentoring, networking, and potential pathways to full-time roles after graduation.

Qualifications

• Rising Junior or Senior in a full-time undergraduate program.
• Excellent leadership, interpersonal and communication skills.
• Available for the full duration of the internship program.
• Eligible to work in the US for any employer without sponsorship now or in the future.
• A passion for the financial services and technology industry is strongly preferred.

Responsibilities

• Analyze operational performance and identify process improvements.
• Assist initiatives that improve customer and employee experience.
• Engage with diverse teams across the company.
• Lead an end-of-assignment presentation.

Skills

Leadership

Communication

Interpersonal skills

Industry passion

Education

High school diploma or GED

Undergraduate student (rising junior/senior)

Job description

Ally offers a paid 11-week internship in Charlotte, NC, designed to move students from education to hands-on experience within the Customer Care & Operations space. Interns will work 40 hours a week with a mix of in-office and remote days, gaining exposure to operations, digital strategy, and customer experience.

The program includes mentoring, networking, and potential pathways to full-time roles after graduation.