Hybrid Interim Housing Matching Specialist

Los Angeles Homeless Services Authority; Santa Monica (CA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work policy

Job summary

Los Angeles Homeless Services Authority (LAHSA) seeks a proactive professional to coordinate interim housing referrals and system improvements. You will liaise with Health Agency partners, oversee referrals to bridge housing and other bed types, and work with IT/HMIS to enhance matching.

Strong collaboration, analytic, and communication skills are essential. The role requires a Bachelor’s degree or 3+ years in program coordination, and offers hybrid onsite work with a competitive benefits

Qualifications

• Understanding of the Coordinated Entry System.
• Knowledge of Interim Housing (crisis housing, bridge housing, etc.).
• Experience with system change and leading system integration efforts.
• Ability to think systematically and drive daily operations towards system goals.
• Ability to establish excellent relationships and work cooperatively with diverse groups.
• Demonstrated experience observing and analyzing trends for systems change.
• Ability to learn concepts and skills to work toward project and system goals.
• Ability to be flexible and adapt to changing needs/demands of system.
• Ability to think critically and strategically, balancing client needs, end user experience, and system goals.
• Strong written and verbal communication skills.
• Demonstrated organizational skills.
• Proven ability to work independently and manage multiple projects within a multi-disciplinary team.
• Self-motivated to produce quality results and maintain high standards.
• Collaborative problem solver with strategic and design thinking.

Responsibilities

• Refine the interim housing access process in partnership with LA County Health Agency.
• Provide IT/HMIS coordination to improve interim housing matching.
• Receive and track referrals and match to various bed types.
• Provide training and technical assistance to providers on referral processes.
• Observe and analyze system changes and recommend improvements.
• Facilitate discussions to eliminate placement barriers and improve system effectiveness.
• Develop relationships with stakeholders to inform system insights.
• Support overall Coordinated Entry System activities as directed.
• Perform other duties as assigned.

Skills

Coordinated Entry System

Interim Housing knowledge

System change leadership

System thinking

Relationship building

Trend analysis

Learning agility

Adaptability

Critical thinking

Written and verbal communication

Organizational skills

Independent multi-project work

Self-motivation

Collaborative problem solving

Education

Bachelor's degree (Policy / Public Admin / Business / Social Welfare)

Tools

Microsoft Outlook

Word

Excel

HMIS

Job description

Los Angeles Homeless Services Authority (LAHSA) seeks a proactive professional to coordinate interim housing referrals and system improvements. You will liaise with Health Agency partners, oversee referrals to bridge housing and other bed types, and work with IT/HMIS to enhance matching.

Strong collaboration, analytic, and communication skills are essential. The role requires a Bachelor’s degree or 3+ years in program coordination, and offers hybrid onsite work with a competitive benefits