Hybrid Instructional Designer for User Enablement

RedStream Technology; Charlotte (NC); Hybrid; USD 60,000 - 85,000; Full time

Job summary

RedStream Technology in Charlotte, NC is seeking a Learning Solutions Designer to conduct needs analysis, design and develop multi-modal learning content, and draft technical instructions for users. The role includes curating vendor content, facilitating instructor-led programs (virtual/in‑person), and collaborating with the UX team to measure impact.

The position is hybrid with three onsite days in Charlotte and a focus on innovative, user-centered learning solutions.

Qualifications

• Needs analysis to identify knowledge gaps and requirements.
• Designs and develops multi‑modal learning solutions.
• Writes step‑by‑step technical materials and docs.
• Curates content from partners/vendors for business needs.
• Facilitates instructor‑led programs (virtual/in‑person).
• Drafts company communications about technical changes.

Responsibilities

• Conduct needs analysis to determine knowledge gaps and assess requirements.
• Design and develop multi-modal learning solutions for technical content.
• Write instructional materials with clear, step-by-step guidance.
• Curate and customize partner/vendor content for business needs.
• Facilitate instructor-led programs (virtual/in-person) and present to audiences.
• Draft company-wide communications regarding technical updates.
• Collaborate with a team to deliver learning solutions and templates.
• Stay current with industry trends to keep solutions innovative.
• Evaluate learning impact with UX team to improve adoption.

Skills

Needs analysis

Instructional design

Technical writing

Communication skills

Time management

Microsoft Office

LMS familiarity

Content curation

Team collaboration

Generative AI

Education

Bachelor's degree in Education/ID/Communications

Tools

LMS Administration

Job description

RedStream Technology in Charlotte, NC is seeking a Learning Solutions Designer to conduct needs analysis, design and develop multi-modal learning content, and draft technical instructions for users. The role includes curating vendor content, facilitating instructor-led programs (virtual/in‑person), and collaborating with the UX team to measure impact.

The position is hybrid with three onsite days in Charlotte and a focus on innovative, user-centered learning solutions.