Hybrid Inside Sales & Ops Specialist

Aspire Talent Solutions; Farmington Hills (MI); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Performance-based Bonus

Comprehensive Medical

Dental & Vision Insurance

401(k) Match

Generous PTO

Career Development Opportunities

Job summary

Aspire Talent Solutions is recruiting an Inside Sales & Sales Support Specialist in Farmington Hills, MI. This role combines inside sales, sales operations, forecasting, pricing, CRM/ERP administration and customer support within a collaborative, international environment.

The successful candidate will work with Sales, Supply Chain, Customer Service, Accounting and Finance to ensure accurate data and effective coordination of commercial activities, supporting distributors and customers

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Minimum 2+ years of relevant inside sales, sales support, sales operations or related commercial function.
• Experience working with CRM and/or ERP platforms, with Salesforce and SAP experience preferred.
• Strong Microsoft Excel skills, including practical experience with VLOOKUP/XLOOKUP and PivotTables.
• Strong analytical and data-management capabilities with attention to detail and accuracy.
• Excellent interpersonal, written and verbal communication skills with a customer-focused approach.

Responsibilities

• Manage day-to-day communication and provide responsive sales and operational support to customers and distributors.
• Support inside sales activities, including responding to customer inquiries and coordinating follow-up with sales and internal teams.
• Prepare, maintain and analyze sales forecasts, reports and commercial data to support sales planning and decision-making.
• Manage pricing administration, including price registrations, updates and maintenance within internal systems.
• Support credit-management activities and coordinate with Accounting and Finance teams as required.
• Maintain accurate customer, opportunity and sales information within Salesforce CRM.
• Support SAP-based sales administration and order-management activities, ensuring information is processed accurately.
• Maintain customer records, contracts, pricing information and other sales documentation.
• Support monthly sales reporting, forecasting and other ongoing sales-operations activities.
• Collaborate cross-functionally with Sales, Supply Chain, Customer Service, Accounting and Finance to resolve issues and support customer requirements.

Skills

CRM/ERP

Salesforce

Excel

Attention to detail

Communication

Multitasking

Education

Bachelor's degree

Tools

Salesforce

SAP

Job description

Aspire Talent Solutions is recruiting an Inside Sales & Sales Support Specialist in Farmington Hills, MI. This role combines inside sales, sales operations, forecasting, pricing, CRM/ERP administration and customer support within a collaborative, international environment.

The successful candidate will work with Sales, Supply Chain, Customer Service, Accounting and Finance to ensure accurate data and effective coordination of commercial activities, supporting distributors and customers