Hybrid Inside Sales & Operations Specialist

True North Consultants, Inc.; Farmington Hills (MI); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonus

Comprehensive Medical

401(k) Match

Generous PTO

Job summary

True North Consultants, Inc. is seeking an Inside Sales & Sales Support Specialist in Farmington Hills, MI. This role combines inside sales, operations, forecasting and CRM/SAP administration to support customers, distributors and the sales organization.

You will work with Sales, Supply Chain, Customer Service and Finance to ensure accurate data, timely activities and effective coordination across the business. Hybrid remote with travel.

Qualifications

• Bachelor's degree or equivalent and relevant experience.
• 2+ years in inside sales, sales support, or related function.
• Experience with CRM and ERP platforms (Salesforce, SAP preferred).
• Strong Excel skills with VLOOKUP/XLOOKUP and PivotTables.
• Analytical, detail-oriented and well-organized.
• Excellent written and verbal communication with customers.

Responsibilities

• Provide day-to-day sales and operational support to customers and distributors.
• Respond to inquiries and coordinate follow-up with sales and internal teams.
• Prepare and analyze sales forecasts, reports and data for planning decisions.
• Manage pricing administration, including price registrations and updates.
• Support credit management and coordinate with Accounting/Finance.
• Maintain Salesforce CRM data and SAP-based sales administration.
• Ensure accurate customer records, contracts and pricing information.
• Support monthly sales reporting and cross-functional collaboration.

Skills

CRM experience

ERP platforms

Excel (VLOOKUP/XLOOKUP)

Data analysis

Attention to detail

Multi-tasking

Communication skills

Collaboration

MS Office proficiency

English proficiency

Education

Bachelor's degree or equivalent

Tools

Salesforce

SAP

Job description

True North Consultants, Inc. is seeking an Inside Sales & Sales Support Specialist in Farmington Hills, MI. This role combines inside sales, operations, forecasting and CRM/SAP administration to support customers, distributors and the sales organization.

You will work with Sales, Supply Chain, Customer Service and Finance to ensure accurate data, timely activities and effective coordination across the business. Hybrid remote with travel.