Inside Sales Support Specialist -- Industrial Supplier (34887)

Activ8 Recruitment & Solutions; Novi (MI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Activ8 Recruitment & Solutions in Michigan is seeking an Inside Sales Support Specialist for a polymers and resins supplier in Farmington Hills. The role is hybrid, requiring in-office presence at least three days per week and provides operational support to distributors and customers.

Responsibilities include responding to customer questions, pricing in internal systems, preparing forecasts and reports, and coordinating with Finance for credit management.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 3+ years of inside sales experience in an industrial supplier/manufacturer.
• Experience with Salesforce, SAP or related ERP/CRM.
• Proficient in Microsoft Excel including VLOOKUP and Pivot Tables.

Responsibilities

• Oversee daily communication and provide operations support to customers and distributors.
• Support inside sales activities, which includes responding to customer questions.
• Oversee pricing activities within internal systems.
• Prepare and analyze sales forecasts and sales reports.
• Assist with credit management activities and coordinate with finance and accounting teams.
• Support monthly sales reporting and forecasting.

Skills

Inside sales experience

Customer communication

Pricing coordination

Education

Bachelor’s degree or equivalent

Tools

Salesforce

SAP

Excel (VLOOKUP/PivotTables)

Job description

A supplier of polymers and resins in the Farmington Hills, MI area is seeking an Inside Sales Support Specialist responsible for providing operational support to distributors and customers. This is a hybrid role that includes at least three days per week in the office.

Responsibilities:

• Oversee daily communication and provide operations support to customers and distributors
• Support inside sales activities, which includes responding to customer questions
• Oversee pricing activities within internal systems
• Prepare and analyze sales forecasts and sales reports
• Assist with credit management activities and coordinate with finance and accounting teams
• Support monthly sales reporting and forecasting

Qualifications:

• Bachelor’s degree in or equivalent combination of education and work experience
• At 3 years of related experience in inside sales for an industrial supplier or manufacturer
• Experience with Salesforce, SAP or related ERP/CRM
• Experience with Microsoft Excel, including VLOOKUP and PIVOT TABLES