Hybrid Inside Sales Account Manager

Marketlab; Caledonia (MI); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Generous PTO starting day one

Medical, Dental, Vision

401k match

Paid holidays

Parental leave

Scholarship reimbursement

Short-term disability leave

Work-from-home flexibility

Health and wellness program

Employee discount program

Job summary

Marketlab is seeking an Associate Inside Sales Account Manager to build long-term relationships with a portfolio of clients, driving sales and profitability while representing Marketlab’s mission and values.

You will work with internal teams to deliver high-quality products, manage quotations, and pursue new leads, with travel up to 10% for on-site meetings. A focus on customer service and collaboration is essential.

Qualifications

• Bachelor’s degree in Sales, Marketing, Business, or Healthcare related field preferred, or equivalent experience.
• Two or more years of sales experience required; inside sales experience preferred.
• Healthcare sales or hospital procurement experience preferred.
• Experience selling consumable items B2B preferred.

Responsibilities

• Grow sales and gross profit using relationship-based selling with existing customers and new leads.
• Generate highly profitable sales and create customer loyalty by leveraging value-added services.
• Build customer loyalty and retention through daily outbound calls and face-to-face visits.
• Understand customers, qualify needs, establish relationships, and exceed goals of outbound contact situations.
• Provide dedicated account management and engage with customers on issues or opportunities.

Skills

Relationship building

Sales skills

Customer loyalty

Team collaboration

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Marketlab is seeking an Associate Inside Sales Account Manager to build long-term relationships with a portfolio of clients, driving sales and profitability while representing Marketlab’s mission and values.

You will work with internal teams to deliver high-quality products, manage quotations, and pursue new leads, with travel up to 10% for on-site meetings. A focus on customer service and collaboration is essential.