Hybrid Infrastructure Tools Manager – Security & Ops Lead

City of Seattle; Seattle (WA); Híbrido; USD 86.000 - 129.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Public transit benefits

Hybrid work schedule

Descripción de la vacante

The City of Seattle is seeking an Infrastructure Tools Manager to lead a team in the Technology Infrastructure Division. You will guide the engineering, design, and support of foundational IT services with a strong emphasis on security, resilience, and performance.

You will manage staff development, capacity planning, vendor relationships, and budget responsibilities. You will ensure delivery aligns with ITIL standards, drive ongoing improvements, and collaborate with cross‑functional teams to

Formación

• Bachelor’s degree or equivalent in computer science, software engineering, information technology, business, public administration, or a related field.
• At least 10 years of professional experience with core infrastructure technologies and services, including architecture, design, deployment, lifecycle management, and infrastructure planning and operations.
• At least 5 years of managerial experience leading an IT team.
• Subject matter expertise in multiple infrastructure domains such as monitoring, VPN, DNS/IPAM, PKI, MFA, and automation.

Responsabilidades

• Lead the engineering, operation, and continuous improvement of high-availability core infrastructure services.
• Provide daily technical guidance and oversee troubleshooting and resolution of service interruptions.
• Allocate personnel resources effectively across concurrent projects and manage competing priorities.
• Set performance expectations, conduct evaluations, and guide staff development and training.
• Oversee vendor relationships, maintenance agreements, and contract negotiations.
• Ensure infrastructure tools comply with SLAs and security standards.

Conocimientos

Monitoring systems

VPN technologies

DNS/DHCP/IPAM

PKI & X.509

MFA systems

Automation platforms

Educación

Bachelor's degree or equivalent

Descripción del empleo

The City of Seattle is seeking an Infrastructure Tools Manager to lead a team in the Technology Infrastructure Division. You will guide the engineering, design, and support of foundational IT services with a strong emphasis on security, resilience, and performance.

You will manage staff development, capacity planning, vendor relationships, and budget responsibilities. You will ensure delivery aligns with ITIL standards, drive ongoing improvements, and collaborate with cross‑functional teams to